Job Overview
St. Anthony’s Communications Coordinator provides operational, administrative, and content support for the communications function. Reporting to the Director of Communications, this position coordinates projects, maintains communication systems, supports content production, tracks performance metrics, and helps execute initiatives that advance fundraising, storytelling, thought leadership, and community engagement goals.
Locations
St. Anthony Foundation
150 Golden Gate Ave
San Francisco, CA 94102, USA
Essential Duties and Responsibilities
Communication and Community Engagement
- Support the day‑to‑day management of social media channels, including scheduling posts, monitoring engagement, and responding to inquiries and comments in alignment with brand guidelines.
- Assist the Digital Marketing Manager in the production and scheduling of social media content, including copy, graphics, and short‑form video.
- Develop communications materials such as press releases, newsletters, event briefs, talking points, and website copy under the direction of the Strategic Communications Manager.
- Proofread and edit content across channels to ensure accuracy, brand consistency, and editorial quality.
- Coordinate the production and distribution of internal communications, including Friday Notes weekly internal newsletter.
- Maintain and organize the organization’s digital asset library, including photo and video archives.
- Provide communications support for strategic partnerships, coalition activities, donor engagement events, and community convenings.
- Produce stakeholder communications, event materials, and partner recognition content.
- Organize communication assets, case statements, impact stories, program spotlights, and other resources for use by Development, Executive, and Communication staff.
- Support event communications materials production – invitations, event briefs, talking points, signage, attendee communications, presentation materials, and post‑event stewardship content.
- Coordinate logistics and communications support for speaking engagements, media opportunities, community forums, coalition meetings, and partner events.
- Document and tell stories related to collaborative community initiatives.
- Treat guests with empathy, dignity, and respect, understanding different perspectives.
- Demonstrate cultural effectiveness and openness to learning about unfamiliar cultures.
Program Administration and Operations
- Compile monthly communications performance reports, including media coverage, website traffic, social engagement, email performance, and campaign metrics.
- Track key communication indicators tied to organizational influence, audience growth, stakeholder engagement, and fundraising performance.
- Support post‑campaign reporting and evaluation efforts.
- Manage communication projects using editorial calendars, project‑management tools, and workflow systems.
- Prepare and quality‑control executive communications materials such as talking points, speaking notes, briefing documents, presentations, and stakeholder correspondence.
- Align editorial priorities with fundraising campaigns, stewardship activities, thought leadership opportunities, and organizational initiatives.
- Gather content, impact data, stories, and materials for donor communications, public awareness campaigns, and stakeholder engagement.
- Coordinate logistics for photography, video, media, and storytelling projects.
- Maintain media contact databases, stakeholder lists, partnership records, and communication systems.
- Monitor media coverage, policy developments, social media trends, and community conversations relevant to St. Anthony’s mission and share insights with the team.
- Manage inventory and ordering of collateral, branded materials, and promotional items.
- Schedule meetings, take notes, and send follow‑up communications.
- Enter data and information electronically as required.
- Apply programs, policies, and procedures of the organization.
- Participate in regular training and development opportunities to increase capacity for innovative workflows and service delivery.
Teamwork
- Participate in meetings supporting team communication and program capacity to fulfill organizational goals.
- Collaborate effectively with others to achieve team success.
- Manage stress and pressure calmly and responsively, controlling reactions and being aware of impacts on others.
- Demonstrate integrity while representing St. Anthony’s.
- Communicate directly, respectfully, openly, and honestly with colleagues and proactively seek support when needed.
- Cooperate with coworkers, management, and the community at large.
Minimum Qualifications
- Bachelor’s degree in communications, journalism, marketing, or a related field, or equivalent education and experience; 2–4 years of professional experience in communications, social media, or related fields.
- Strong written and verbal communication skills with attention to detail and editorial quality.
- Working knowledge of social media platforms and best practices for content creation, community management, and engagement.
- Proficiency in Microsoft Office Suite and Google Workspace; familiarity with social media scheduling tools and content management systems such as Sprout Social.
- Strong organizational skills and ability to manage multiple tasks and meet deadlines.
- Ability to work independently and as part of a collaborative team.
- Commitment to social justice, community, and the mission of St. Anthony’s.
- Experience with photography, video, or graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus.
- Capability to handle high‑pressure situations with donors, media, vendors, and others.
- Excellent interpersonal, listening, oral, and written communication skills.
- Professional boundaries and diplomacy in interactions with guests, volunteers, donors, and coworkers.
- Bilingual in Spanish or another language spoken in the Tenderloin community is a plus.
- Availability for evening and weekend events as needed.
- Experience working in a non‑profit or community‑based social service agency with people experiencing homelessness or poverty is desired.
- Commitment to St. Anthony Foundation Statement of Values and desire to work for a social services agency serving the poor.
Equal Opportunity Employer
St. Anthony’s welcomes a diverse workforce, including people of color, differently‑abled people, LGBTQI+, and individuals with lived experience. We are proud Catholic and uphold the dignity and value of every human person. St. Anthony’s is a statutory Equal Employment Opportunity Employer and uses E‑Verify to validate employment eligibility.
We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin, citizenship, veteran status, disability, sexual orientation, gender identity, gender expression, or other factors prohibited by law.
All applicants will receive information on their rights under federal employment laws. For further information, review the Know Your Rights notice from the Department of Labor.