Communications Associate (Intern)

SupportFinity™; San Francisco (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A strategic communications agency is seeking a Communications Associate to support account teams and gain experience in PR. The role offers an educational introduction to PR, focusing on key client information, administrative support, and communication strategies. Candidates should have strong communication skills, be well-organized, and eager to learn. This entry-level position will provide opportunities for personal growth and professional development, making it ideal for aspiring PR professionals.

Qualifications

• Bachelor’s degree preferred.
• Familiarity with marketing and communications through coursework or internships.
• Solid organizational skills and the ability to adapt and prioritize.
• Superior verbal and written communication skills.
• Knowledge of MS Office Suite.
• Deadline-driven with strong attention to detail.

Responsibilities

• Gain and practice understanding of key client information.
• Provide administrative support to account teams.
• Track, analyze, and summarize client and industry news.
• Compile coverage reports and summarize key takeaways.
• Draft materials such as media pitches and briefing documents.
• Conduct, compile, and present research for strategic direction.
• Monitor social media and create content.
• Measure campaign success using analytics platforms.

Skills

Strong communication skills

Creativity

Attention to detail

Organizational skills

Ability to work in a fast-paced environment

Adaptability

Verbal and written communication skills

Education

Bachelor’s degree preferred

Tools

MS Office Suite

Job description

Communications Associate

The Communications Associate position at Outcast is a hands‑on, immersive, entry‑level position for candidates interested in starting a career in PR. The Associate program is a six‑month, educational introduction to PR experience that helps aspiring PR professionals build a solid foundation for a career in PR, digital strategy, social media, communications and marketing.

Our Associates are integral to their account teams as they compile client‑ready work and form strategic recommendations. It's essential that our Associates have strong communication skills, demonstrate creativity, and understand the importance of attending to even the smallest details.

We recognize that personal and professional growth are important factors when considering where to start a career. The Associate Program offers an exciting opportunity to be coached by a professional in the communications space, where you are provided with ongoing feedback and developmental opportunities throughout your Associateship.

Who You Are:

• Eager and interested in consumer with an eye for technology
• Excited to learn and retain new information
• Able to work effectively across a variety of teams in a fast‑paced environment
• Pays attention to the small details and is always focused on producing quality work
• Able to communicate in a clear, concise way; not afraid to speak up and ask smart questions
• Big‑picture thinker, always asking the “why” behind things
• Extremely organized; successful in managing time and prioritizing responsibilities

What You’ll Do:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Gain and practice a basic understanding of key client information, including products and services, key customers and competitors and general business strategy in day‑to‑day tasks
• Provide administrative support to account teams, such as drafting agendas, taking meeting notes and action items and updating activity trackers
• Track, analyze and summarize client and industry news and share high‑level insights and recommendations with account teams
• Compile coverage reports and summarize key takeaways in a clear and concise way
• Provide initial draft of materials such as media pitches, analyses, briefing documents and other materials, as needed
• Build and maintain in‑depth materials such as media lists, editorial calendars, speaking calendars and awards lists
• Conduct, compile, and present research to account teams to inform the strategic direction of campaigns or accounts
• Identify trends in online conversations and pinpoint key influencers/ media
• Social media monitoring and content creation
• Use web and social media analytics platforms to measure campaign success and provide data‑backed recommendations to account teams for optimization
• Participate in monthly Agency and Associate‑specific trainings
• Participate in strategic brainstorms around current clients or new business opportunities; support with research, as needed
• Support the Agency on various projects and administrative tasks as needed

What You’ll Need:

• Bachelor’s degree preferred
• Familiarity with the marketing and communications disciplines through past coursework and/or other internships
• Solid organizational skills and the ability to adapt and prioritize in fast‑paced conditions
• Superior verbal and written communication skills
• Knowledge of MS Office Suite
• Deadline‑driven and strong attention to detail

Who We Are:

Outcast is a strategic communications agency that helps startups and established brands shape the future through creative storytelling and data‑driven strategies. With expertise across earned, owned, and paid media, we offer services like media relations, thought leadership, and content development. Our US and UK hubs enable global support, strengthened by our joint venture as Marker Collective and as part of the Next15 Group. We provide counsel that’s impactful, not just convenient, guiding clients through tough challenges as dedicated partners and truth‑tellers. Our values—centered on inclusivity, innovation, and partnership—drive results for brands at every stage of growth. Connect with us at [e-mail] to explore how we can shape your brand’s future.

Outcast is an equal opportunity employer. We are committed to building a workplace where inclusivity, creativity, and innovation thrive. We do not discriminate against any applicant or employee based on race, color, national origin, sex, gender identity, sexual orientation, age, disability, religion, veteran status, or any other characteristic protected by law.