Communications and Outreach Director

Miltonfamilycenter; Milton (VT); On-site; USD 66,000 - 70,000; Full time

Benefits offered by this job

Remote work option 1–2 days/week

Employer-sponsored health insurance

Employer match for retirement plan

Paid time off: 10 vacation days, 10 S,

2 personal days, 14 holidays

Dental & vision plan (50% employer)

Job summary

Milton Family Community Center in Milton, VT, seeks a Communications and Outreach Director to lead MFCC’s communications, marketing, public relations, and community engagement efforts, while providing strategic oversight of food access programs.

As a member of the Leadership Team, you will supervise the Assistant Director, coordinate with staff and partners, support fundraising communications, and ensure program quality and compliance.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 3–5 years in communications, outreach, marketing, or related nonprofit field.
• Strong written and verbal communication across audiences and platforms.
• Excellent organizational, project-management, and problem‑solving skills.
• Experience building relationships with community partners, funders, and stakeholders.
• Experience supervising staff and supporting professional development.
• Experience coordinating programs, grants, budgets, or related activities.

Responsibilities

• Develop, implement, and evaluate an annual communications, marketing, and outreach strategy.
• Manage MFCC branding, messaging, and public representation across channels.
• Create public-facing materials communicating MFCC programs and impact.
• Collaborate with leadership to set priorities and promote community involvement.
• Build relationships with community organizations, funders, and partners.
• Represent MFCC at events, meetings, and collaborative workgroups.
• Lead outreach initiatives and coordinate community engagement activities.
• Support fundraising communications and the annual donor appeal.
• Provide strategic oversight of food access programs, grants, and budgets.
• Supervise and develop the Assistant Director and staff; foster collaboration.

Skills

Written & verbal communication

Organizational skills

Project management

Problem solving

Stakeholder relations

Staff supervision

Grants & budgets coordination

Tech proficiency

Education

Bachelor’s degree in communications or related field

Tools

Canva

Mailchimp

Social media scheduling tools

Job description

Reports to: Executive Director
Supervises: Assistant Outreach Director
Position Type: Full-Time, Salary, Exempt
Salary Range: $66,000 to $70,000, depending on experience, education, and qualifications

Position Overview

The Communications and Outreach Director will lead MFCC’s communications, marketing, public relations, and community engagement efforts, strengthening the organization’s visibility, relationships, and connection to its mission and values.

The Director also provides strategic oversight of MFCC’s food access programs, including program quality, grant and contract compliance, funding relationships, and budget monitoring. As a member of the Leadership Team, the Director collaborates with the Executive Director, Assistant Director, and program staff to advance organizational priorities.

Key Functions and Responsibilities

1. Communications, Marketing & Public Relations

• Develop, implement, and evaluate an annual communications, marketing, and outreach strategy aligned with MFCC’s mission, vision, and values.
• Establish and maintain MFCC’s organizational brand, including consistent messaging, visual identity, tone, and public representation.
• Create and manage communications across social media, email, website, print materials, and media channels, ensuring content is timely, accurate, accessible, professional, and consistent with MFCC’s identity.
• Develop and produce public-facing materials that communicate MFCC’s programs, services, impact, and community needs.
• Collaborate with the Executive Director to set communications priorities, highlight program outcomes and organizational accomplishments, and promote opportunities for community participation and support.
• Build and maintain relationships with community organizations, local businesses, public agencies, funders, and statewide partners to strengthen MFCC’s visibility, partnerships, and service delivery.
• Represent MFCC at community meetings, events, committees, and collaborative workgroups, as appropriate.
• Lead organizational outreach initiatives and collaborate with the Assistant Director and program staff to coordinate community engagement activities that support MFCC’s programs and priorities.
• Collaborate with the Executive Director on fundraising communications and initiatives, including the annual appeal, donor solicitation, and donor engagement.
• Coordinate communications and outreach support for community events and initiatives, including food drives, seasonal assistance efforts, and other activities serving families and community members.

3. Food Access Program Oversight & Grant Management

• Support outreach and community engagement for MFCC’s food access programs, including the emergency food shelf and Milton Farmers Market, helping connect community members with available resources.
• Collaborate with the Executive Director and Assistant Director on grant applications, funding opportunities, implementation, and reporting related to food access and other organizational programs, as assigned.
• Assist with tracking grant requirements, deliverables, reporting deadlines, and program outcomes in coordination with the Executive Director, Assistant Director, and relevant staff.
• Support the development and maintenance of relationships with food access partners, funders, local businesses, and community organizations.
• Collaborate with the Assistant Director and program staff on food access outreach activities and seasonal initiatives, including Thanksgiving assistance and Fill-A-Truck.

4. Organizational Leadership & Staff Development

• Participate actively in the MFCC Leadership Team, contributing to organizational planning, decision-making, and continuous improvement.
• Supervise, coach, and support the Assistant Director through clear expectations, regular feedback, professional development, and opportunities for increased program leadership.
• Delegate operational and grant-management responsibilities appropriately, ensuring staff have the authority, resources, and guidance needed to succeed.
• Foster a positive organizational culture grounded in MFCC’s mission and values, modeling effective communication, accountability, professionalism, and respectful collaboration.
• Promote the Strengthening Families framework and follow and model MFCC policies and procedures in organizational practices and service delivery.

Scope of Responsibilities

The Director provides strategic direction, oversight, and supervision for assigned functions and directly supervises the Assistant Director. The Director delegates day-to-day community outreach to the Assistant Director and other staff, as appropriate, while maintaining accountability for assigned program performance and compliance.

The Director collaborates with the Executive Director on organizational priorities, fundraising, major funding relationships, and significant program or resource decisions. Responsibilities may evolve in consultation with organizational leadership.

Qualifications

Required Qualifications

• Bachelor’s degree in communications, marketing, nonprofit management, human services, or a related field, or an equivalent combination of education and relevant experience.
• Three to five years of relevant experience in communications, outreach, marketing, nonprofit or community-based programming, or a related field.
• Strong written and verbal communication skills, including experience creating engaging content for a variety of audiences and platforms.
• Strong organizational, project-management, and problem-solving skills, including the ability to manage competing priorities and meet deadlines.
• Experience building collaborative relationships with community partners, colleagues, funders, and other stakeholders.
• Prior staff supervision or team leadership experience, including supporting staff development and fostering collaboration.
• Experience coordinating programs, projects, grants, budgets, or related responsibilities, including tracking progress and meeting reporting requirements.
• Proficiency with common workplace technology and a commitment to MFCC’s mission and the well-being of children, families, and the broader community.

Preferred Qualifications

• Experience in a nonprofit, community-based, or human services organization.
• Experience with organizational branding, marketing, public relations, or strategic communications.
• Familiarity with Canva, Mailchimp, social media scheduling and cross-posting tools, or comparable platforms.
• Ability and willingness to learn new technology, software platforms, and organizational systems, adapting to the tools and processes needed to carry out the role effectively.
• Experience building community partnerships and coordinating outreach events, public engagement activities, or collaborative initiatives.
• Experience supporting grant-funded programs, including assisting with grant applications, tracking requirements, or reporting.
• Familiarity with coordinating community partnerships, outreach events, or public engagement initiatives.
• Compensation based upon education and experience with a range between $66,000 to $70,000
• This position is full-time, salaried, exempt, with a typical schedule of Monday to Friday 8:00 to 4:00 pm. The position may offer the flexibility to work remotely 1–2 days per week, depending on organizational needs, job responsibilities, and individual arrangements.
• 10 days of paid vacation time per year, 10 days of paid sick-time per year, 2 personal days per year, 14 organization-wide paid holidays
• 100% employer-sponsored health insurance plan for full-time employees with $3,000 HRA contribution (employee only)
• 50% employer-sponsored dental and vision plan for full-time employees (employee only)
• Short-term, long-term and disability insurance
• Employer match for retirement plan available
• Childcare discount of 60% for employees, pending availability of a slot
• Access to member benefits from our affiliations with Common Good Vermont, Lake Champlain Chamber, and VTAEYC
• Employee Assistance Program

Milton Family Community Center is an Equal Opportunity Employer. MFCC is committed to creating an inclusive environment where all community members are heard, respected, and welcomed. Employment decisions are based on job-related qualifications and abilities. MFCC provides reasonable accommodations in accordance with applicable law.