Communications and Change Management Specialist

Booz Allen Hamilton; Arlington (VA); Hybrid; USD 55,000 - 126,000; Full time

Job summary

Booz Allen Hamilton seeks a Communications and Change Management Specialist to design and execute internal and external communications for DoW customers. You will use change frameworks and digital tools to drive adoption of digital solutions and organizational readiness, engaging audiences and aligning stakeholders.

Ideal candidates have 3+ years in strategic communications and CM, with ADKAR knowledge and strong writing skills, plus a secret clearance.

Qualifications

• 3+ years in strategic communications and CM functions.
• Experience developing CM strategies and plans.
• Experience using digital tools to execute CM initiatives (SharePoint, CRM, AI/LLMs).
• Knowledge of ADKAR and stakeholder analysis techniques.
• Ability to draft, edit, and refine written communications for diverse audiences.
• Ability to build relationships with clients and colleagues at all levels.
• Secret clearance required.
• Bachelor’s degree required.

Skills

Strategic communications

Change management

Relationship building

Written communications

Secret clearance

Education

Bachelor's degree

Master's degree

Security clearance (Secret)

Change Management Certification (PROSCI/CCMP)

Tools

SharePoint

CRM systems

AI / LLMs

Job description

Communications and Change Management Specialist

The Opportunity

Key to an organization’s growth is strong stakeholder communication that represents and supports its mission, values, and objectives. As a communications professional, you know how to inform and engage key audiences and help promote an organization’s desired reputation. We’re looking for a communications specialist with change management experience like you, who is ready to grow and willing to win for the client and live our mission every day. Here, you’ll advance your skills to design, develop, produce, and advise on a variety of internal and external products that support our Department of War (DoW) customers. As a communications specialist with change management experience, you will design, develop, and execute communications strategies that inform, engage, and align key audiences. Your expertise in change management will help drive successful adoption of digital solutions, support organizational readiness, and ensure that transformation initiatives deliver measurable results.

You Have

• 3+ years of experience performing strategic communications and change management (CM) functions in a professional work environment
• Experience developing communication and CM strategies and plans
• Experience using digital tools such as SharePoint, CRM systems, AI, or LLMs to execute communications and CM initiatives
• Knowledge of structured change frameworks such as ADKAR and stakeholder analysis tactics such as audience mapping
• Ability to draft, edit, and refine a wide variety of written communication products using correct grammar and style for different audiences
• Ability to develop relationships with clients and colleagues at all levels and become a trusted advisor
• Secret clearance
• Bachelor's degree

Nice If You Have

• 5+ years of experience in a professional work environment
• Experience with media monitoring and analytic tools
• Experience briefing senior leaders and working with DoW personnel
• Experience supporting Agile teams, website development, or digital transformation projects
• Knowledge of human resources (HR), business operations, or finance
• Master's degree
• Change Management Certification such as PROSCI or CCMP Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility. Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

About Booz Allen

Booz Allen is an advanced technology company. We build commercial-grade products and solutions for America’s most critical defense, civil, and national security priorities.

Know Your Rights Poster Accommodations

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