Communications Agent

Uniting Holding; Charlotte (NC); On-site; USD 30,000 - 48,000; Full time

Job summary

SHIK Innovation Group is seeking an enthusiastic Communications Agent to support customer engagement, outreach initiatives, and promotional campaigns. You will represent our organization and build positive relationships with customers and community members.

Ideal candidates enjoy interacting with people, are detail-oriented, reliable, and able to work collaboratively in a fast-paced team environment. Training and development opportunities are offered to help you grow.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Positive attitude and customer-focused mindset.
• Excellent organizational and multitasking abilities.
• Ability to work effectively in a collaborative, team-oriented environment.
• Strong attention to detail and adaptability.
• Reliable, professional, and eager to learn.
• Previous experience in customer service, retail, hospitality, promotions, or events is a plus but not required.

Responsibilities

• Support customer engagement and outreach initiatives.
• Provide information about products and services to customers.
• Participate in promotional campaigns and outreach activities.
• Build positive relationships with customers and community members.
• Distribute promotional materials during outreach initiatives.
• Maintain organized records of outreach activities.
• Collaborate with team members to achieve campaign goals.
• Represent the company professionally during promotional initiatives.
• Participate in ongoing training and professional development.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Teamwork

Attention to detail

Adaptability

Customer service

Education

High school diploma or equivalent

Job description

About Us

At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it-creating strategies that redefine industries, inspire growth, and build lasting impact.

Job Summary

We are seeking an enthusiastic Communications Agent to support customer engagement, outreach initiatives, and promotional campaigns. This role is ideal for individuals who enjoy interacting with people, representing an organization, and building positive relationships in a collaborative environment.

Responsibilities

• Support customer engagement and outreach initiatives.

• Provide information about products and services to customers.

• Participate in promotional campaigns and outreach activities.

• Build positive relationships with customers and community members.

• Distribute promotional materials during outreach initiatives.

• Maintain organized records of outreach activities.

• Collaborate with team members to achieve campaign goals.

• Represent the company professionally during promotional initiatives.

• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.

• Strong communication and interpersonal skills.

• Positive attitude and customer-focused mindset.

• Excellent organizational and multitasking abilities.

• Ability to work effectively in a collaborative, team-oriented environment.

• Strong attention to detail and adaptability.

• Reliable, professional, and eager to learn.

• Previous experience in customer service, retail, hospitality, promotions, or events is a plus but not required.