Communications Agent

2 At Group; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on communications and customer

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Avalonvi in Austin, TX is seeking a confident Communications Agent to support customer outreach, promotional communication, and relationship-building initiatives. This role offers an opportunity to develop strong communication, customer engagement, and business development skills.

You will engage with customers and prospects about products and services, help organize outreach events, and collaborate with marketing, sales, and service teams.

Qualifications

• High school diploma or equivalent.
• Excellent verbal communication skills.
• Strong interpersonal abilities and relationship-building.
• Friendly, confident, and professional demeanor.
• Positive attitude and eagerness to learn.
• Strong listening and problem-solving skills.
• Good organizational and time management abilities.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, retail, hospitality, promotions, or sales experience is a plus but not required.

Responsibilities

• Communicate with customers and prospective customers about products and services.
• Conduct professional customer outreach and engagement activities.
• Build positive relationships through effective communication.
• Support promotional and customer acquisition initiatives.
• Participate in community outreach and promotional events.
• Follow up with customers and prospects as needed.
• Assist with organizing materials for outreach activities.
• Maintain accurate records of customer interactions.
• Share customer feedback and common questions with team members.
• Collaborate with marketing, sales, and customer service teams.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Problem solving

Listening

Education

High school diploma

Job description

About Us

At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most - face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

Job Summary

We are seeking a confident and personable Communications Agent to support customer outreach, promotional communication, and relationship-building initiatives. This role offers an excellent opportunity for someone who enjoys connecting with people and wants to develop strong communication, customer engagement, and business development skills.

Responsibilities

• Communicate with customers and prospective customers about products and services.
• Conduct professional customer outreach and engagement activities.
• Build positive relationships through effective communication.
• Support promotional and customer acquisition initiatives.
• Participate in community outreach and promotional events.
• Follow up with customers and prospects as needed.
• Assist with organizing materials for outreach activities.
• Maintain accurate records of customer interactions.
• Share customer feedback and common questions with team members.
• Collaborate with marketing, sales, and customer service teams.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal communication skills.
• Strong interpersonal and relationship-building abilities.
• Friendly, confident, and professional demeanor.
• Positive attitude and eagerness to learn.
• Strong listening and problem-solving skills.
• Good organizational and time management abilities.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, retail, hospitality, promotions, or sales experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching