Communication Technician (911 Dispatcher)

Columbusairports; United States; On-site; USD 55,000 - 65,000; Full time

Job summary

Columbus Regional Airport Authority seeks a Communications Technician to support Public Safety operations at CMH, LCK, and TZR. You will monitor alarms, dispatch via 800 MHz radio, and track unit status through CAD while maintaining high professionalism and confidentiality.

The role requires high school education, strong communication skills, and proficiency in Microsoft Office. Pay starts at $27/hour with shift differential, and pre-employment drug testing applies.

Qualifications

• High school diploma or GED is required.
• Experience as a Communications Technician with another Public Safety agency is preferred.
• Advanced proficiency in Microsoft Office Suite applications.
• Ability to handle multiple tasks and priorities simultaneously.
• Excellent interpersonal and communication skills (verbal and written).
• Demonstrated professionalism and confidentiality.

Responsibilities

• Monitor access control, fire, CCTV system and other alarms.
• Strong telephone and radio communication for dispatching Public Safety services on 800 MHz radio system.
• Monitor status of location, availability, and communications of all Public Safety units and personnel via the CAD.
• Type 35 words per minute with 85% accuracy.
• Perform related work as required.
• Obtain and maintain LEADS/NCIC certification and EMD certification.

Skills

Communication skills

Typing 35 wpm

LEADS/NCIC certification

EMD certification

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

The Columbus Regional Airport Authority manages and operates passenger-focused John Glenn Columbus International Airport (CMH), cargo-focused Rickenbacker International Airport (LCK), and general aviation airport Bolton Field (TZR). We are a diverse group of committed and talented professionals who show up every day to take CRAA to new heights. Although our roles are as diverse as we are - from Custodial Services to Customer Service, from Accounting to Airport Police, from HVAC to Human Resources, we have one common goal: connect Ohio with the world. Our organization is in constant motion, moving people and cargo 365 days a year. With our core values of Accountability, Innovation and Respect guiding us, we each do our part to contribute to our organization, the aviation industry, local businesses, and the economy. We create experiences for passengers, we create opportunities for businesses, and we create economic growth for Columbus. Trust and respect are the foundation of our culture. We invite new ideas. We encourage innovation. We are inclusive and welcoming. We are empowered to enact positive change.

Your "Take Off" will be successful by doing the following with excellence:

• Monitor access control, fire, CCTV system and other alarms.
• Strong telephone and radio communication skills for dispatching Public Safety services on 800 MHz radio system.
• Monitors the status of location, availability, and communications of all Public Safety units and personnel via the CAD.
• Be able to type 35 words per minute with 85% degree of accuracy.
• Perform related work as required.
• Obtain and maintain LEADS/NCIC certification and EMD certification.

Your "Landing" will be smooth if you meet the following requirements:

• Have a high school diploma or GED
• Prior experience as a Communications Technician with another Public Safety agency is preferred
• Advanced proficiency in Microsoft Office Suite applications
• Ability to effectively handle multiple tasks, projects, and completing priorities simultaneously
• Excellent interpersonal and communication skills (verbal and written)
• Demonstrated ability to maintain a high level of professionalism and confidentiality

Pay Rate: $27.00/hour plus shift differential

Able to pass a pre-employment drug test, which includes testing for marijuana (medical marijuana cards are not acceptable)

The Columbus Regional Airport Authority is an equal opportunity employer and does not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, age, national origin, veteran status, disability, and all other groups or classes protected by applicable federal, state or local laws.

The Authority does not tolerate violence or drug use in the workplace.

As an employee with CRAA, you are valued. We foster an authentic workplace, that is respectful and inclusive. We expect and practice Accountability, Innovation and Respect. We hire talented individuals, who are passionate about connecting Ohio with the world.

If you are ready to be a part of a supportive and collaborative organization then let your career take off at CRAA. The sky's the limit!