Communication System Operator Instructor

BlueForce Inc.; Westphalia (MD); On-site; USD 70,000 - 110,000; Full time

Job summary

BlueForce, Inc. is seeking an experienced Boeing Communication System Operator Instructor to join the 89th Airlift Wing Formal Training Unit (FTU).

The CSO Instructor will deliver high quality instruction on executive aircrafts to flight attendants and CSOs, with emphasis on emergency protocols, customer service standards, and regulatory compliance. The role includes developing and delivering all course materials, assessing student progress, and coordinating with FTU leadership to ensure

Qualifications

• Three years of documented instructor experience on executive military transport airframes.
• Five years cumulative flight experience and three years as CSO instructor.
• CompTIA Security+ CE certification required.

Responsibilities

• Provide comprehensive training to CSOs assigned to the EA FTU.
• Deliver academic and practical training on safety, emergency protocols, and compliance.
• Develop, administer, and maintain course materials, tests, and lesson plans.
• Evaluate student performance and document training progress weekly.

Skills

Instructor experience

Aviation training

Regulatory compliance

Education

CompTIA Security+ CE

Tools

Fuselage Trainer

EMA Training Devices

Job description

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

BlueForce, Inc. is seeking experienced Boeing Communication System Operator Instructor (C-32A / C-40B) to join our team in support of 89th Airlift Wing Formal Training Unit (FTU). The CSO Instructor will deliver high quality instruction on high-profile government aircrafts to flight attendants and Communication System Operators (CSOs), with a strong emphasis on emergency protocols, customer service standards and protocols, aircraft-specific procedures, and regulatory compliance with aviation regulations.

Duties and Responsibilities

• Responsible for providing comprehensive training to CSOs assigned to the Executive Airlift Formal Training Unit (EA FTU).
• If necessary, and if qualified, may be required to train students supporting other aircraft types.
• Responsible for the delivery of academic and practical training encompassing safety procedures, emergency protocols, customer service excellence, and regulatory compliance.
• Instruct EA FTU students IAW current training guide, courseware, and syllabus.
• In the event of a contradiction between the approved syllabus, courseware, and training guides, the Contractor shall notify FTU leadership. FTU leadership shall serve as the final authority for resolving instructional contradictions at the local level. The Contractor shall follow written guidance or clarification provided by FTU leadership without penalty to performance metrics.
• Maintain a record of FTU written guidance and clarification on the syllabus specific to the aircraft and crew position for which the instructor is responsible for instructing.
• Evaluate student performance, monitor progress, and provide additional training to assist students in correcting deficiencies and attaining proficiency.
• Document training progress in student training folders weekly.
• Ensure completion of all monthly and quarterly reviews.
• Inform leadership of student training status, student strengths and weaknesses, disciplinary issues, and if additional training time is required.
• Develop, maintain, administer, and deliver all course materials, including tests, PowerPoints, and ad hoc lesson plans.
• Review all course materials and syllabi after each class and provide recommended changes to FTU leadership.
• Request power-on trainers in coordination with FTU leadership.
• Provide training recommendations for FTU Flying Trainers (FFTs).
• Attend all meetings pertaining to students in training and relay information (e.g., FTU staff meetings) as requested by FTU leadership.
• Proficiently operate Fuselage Trainer equipment and other 89 AW Executive Mission Aviator (EMA) Aircrew Training Devices (e.g., Virtual Reality Modules). The instructor shall serve as the primary instructor for FTU Fuselage Trainer training and all associated EMA Aircrew Training Device instructional events.
• Conduct and document debriefs on curriculum and instruction after each academic phase or as requested by staff.
• Boeing/Gulfstream CSO instructors will possess or achieve CompTIA Security+ certification to instruct Security+ materials and maintain this certification IAW CompTIA Continuing Education requirements.
• Instruct EA FTU CSO students in Security+ curriculum IAW current CompTIA training materials.
• Shall keep workspace areas neat and orderly and avoid conditions leading to safety violations.
• Shall present a clean and neat appearance (business casual) and practice proper personal hygiene.

Minimum Qualifications

• Primary Target Experience (Lead Standard):
• Minimum of three (3) years of documented instructor experience on executive military transport (SAM/DV) airframes (e.g., C32, C-40, C-37, VC-25)

OR

• Minimum of three (3) years of instructor experience in civilian equivalents (e.g., VVIP Part 135 Charter, Fortune 500 Corporate Flight Departments, or Head-of-State aircrews) balancing high-level protocol, diplomacy, and executive hospitality with strict safety procedures
• Minimum of five (5) years cumulative flight experience and three (3) years of documented flight instructor experience as a CSO Instructor.
• Must provide previous Form 8s and flight records OR must provide company-certified training records, logbooks, or employment verification letters explicitly detailing CSO instructor duties.
• CompTIA Security+ CE (Continuing Education).

Preferred Qualifications

• Advanced Military Instruction:
• Minimum of two (2) years of documented experience as a certified Formal Training Unit (FTU) Instructor (such as an Air Force T-prefixed instructor, Navy/Marine Corps NATOPS Instructor, or Army Flight Instructor/Standardization Instructor) in any military aircraft platform/MDS

"OR"

• Minimum of three (3) years of documented experience performing flight examiner/evaluator or instructional duties in any designated aircrew position or military aircraft platform/MDS.