Communication Specialist

Jobtailor; San Francisco (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

GGRC is seeking a senior communications professional to implement strategies, coordinate across departments, and uphold accessibility and inclusion across all channels. The role requires strong storytelling, policy awareness, and multilingual capabilities to serve diverse audiences.

Responsibilities include managing social media, content planning, and leadership communications while driving continuous improvement through analytics and stakeholder feedback.

Qualifications

• Bachelor's degree in communication or related field; Master's preferred.
• 5–8+ years in communications, public affairs, or related field.
• Experience managing social media for similar organizations.
• Experience coordinating communications across teams or departments.
• Demonstrated experience supporting disability inclusion, accessibility, and respectful representation.
• Familiarity with legislative and public policy processes; experience in regulated environments.
• Experience with content management systems and video/visual storytelling tools.
• Multilingual skills (e.g., Spanish, Chinese, Tagalog).

Responsibilities

• Implement communications strategies aligned with GGRC's mission and priorities.
• Maintain planning tools, calendars, and coordination systems.
• Coordinate editorial calendars and cross-team messaging for consistency.
• Track deliverables, timelines, and dependencies across projects.
• Route website contact requests to appropriate departments.
• Quality control lead across communications for clarity and alignment.
• Ensure accessibility standards (plain language, ADA, multilingual access).
• Manage communications channels including website, social media, newsletters, and publications.
• Use analytics and stakeholder feedback to improve communications.
• Support staff in delivering clear, timely, aligned materials.

Skills

Social media management

Cross-team coordination

Disability inclusion advocacy

Public policy knowledge

Multilingual communication

Content management systems

Video/visual storytelling

Quality control in communications

Analytics and feedback利用

Project tracking

Education

Bachelor's Degree in Communication

Master's Degree Preferred

Tools

Website Management

Social Media Platforms

Analytics Tools

Communication Planning Tools

Job description

Requirements

• Implement communications strategies and tactics aligned with GGRC's mission and priorities
• Maintain communication planning tools, calendars, and coordination systems
• Coordinate editorial calendars, cross-team content workflows, and messaging across teams to ensure consistency and alignment
• Track deliverables, timelines, and dependencies across multiple projects
• Ensure that requests that come through the website contact and elsewhere are routed to the appropriate department
• Serve as a quality control lead across all communications, ensuring clarity, consistency, and alignment with established standards
• Ensure all communications meet accessibility and inclusion standards (plain language, ADA compliance, multilingual access where appropriate)
• Manage and maintain communications channels, including website, social media, newsletters, and publications
• Use analytics, feedback, and community input to spot gaps or inconsistencies and drive continuous improvement
• Support department teams in developing and delivering clear, consistent communications; maintain feedback loops that surface staff insights; and ensure materials are accurate, timely, and aligned with organizational priorities
• Serve as a resource and partner to staff, helping them communicate clearly and effectively
• Reinforce best practices in accessible, inclusive, and respectful communication
• Support storytelling efforts by helping staff identify and capture compelling stories that reflect GGRC's impact
• Coordinate communications to priority audiences, including individuals with developmental disabilities, families, providers, policymakers, and community partners
• Support coordination of communications for time-sensitive or high-visibility issues
• Help track external developments (policy, media, community context) and flag implications
• Prepare leadership and board-facing materials

Requirements

• Master's preferred. Require BA (Communication, marketing, Business, literature, or related)
• 5–8+ years of experience in communications, public affairs, or a related field
• Experience managing Social media for similar organizations
• Experience coordinating communications across teams or departments
• Demonstrated experience supporting disability inclusion, accessibility, and respectful representation
• Preferred: Experience in disability services, healthcare, statewide government or regulatory agencies
• Familiarity with legislative and public policy processes
• Experience working in multi-stakeholder or highly regulated environments
• Experience with content management systems and video/visual storytelling tools
• Multilingual skills (e.g., Spanish, Chinese, Tagalog)

Core Competencies

Demonstrates expertise in developing and implementing communication strategies that align with organizational priorities, ensuring clarity and consistency across various channels. Proficient in managing communications for diverse audiences, with a strong focus on accessibility and inclusion standards.

Highest-signal resume keywords

• 5–8+ Years Experience In Communications
• Experience Managing Social Media
• Experience Coordinating Communications Across Teams
• Demonstrated Experience Supporting Disability Inclusion
• Familiarity With Legislative And Public Policy Processes

ATS Optimization Keywords

Hard Skills

• Communication Strategy Implementation
• Content Management Systems
• Video/Visual Storytelling Tools
• Project Tracking
• Quality Control In Communications

Soft Skills

• Clear Communication
• Collaboration
• Feedback Loop Maintenance
• Storytelling Support

Certifications & Qualifications

• Bachelor's Degree In Communication
• Master's Degree Preferred

Industry Keywords

• Disability Services
• Healthcare
• Public Affairs
• Regulatory Agencies
• Multilingual Communication

Tools & Technologies

• Website Management
• Social Media Platforms
• Analytics Tools
• Communication Planning Tools