Communication Specialist

MUSC Health; Charleston (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

MUSC Health is looking for a Telecommunications Operator responsible for operating telecommunications and radio equipment while providing dispatch services. This entry-level position involves training new attendants and may include supervising shifts. Ideal candidates should have a high school degree or equivalent and possess excellent communication skills. The role requires working with a variety of physical demands in both indoor and outdoor environments, including shift rotations.

Qualifications

• Entry-level position with 0–6 months of experience required.

Responsibilities

• Operate telecommunications and radio equipment.
• Provide dispatch services.
• Train and supervise other attendants.

Education

High School Degree or Equivalent

Job description

Job Description Summary

Operates telecommunications or radio equipment to provide operator or dispatch services. This class consists of entry- and journey-level positions which may involve lead worker functions. Serves as a PBX or Centrex attendant, trains PBX or Centrex attendants, serves as shift supervisor and prepares work schedules for other attendants. Operates radio or teletype equipment. Receives and transmits routine and emergency radio, telephone and teletype traffic. Dispatches law enforcement, public safety or other personnel and equipment in response to service requirements.

Education & Experience

Education: High School Degree or Equivalent. Work Experience: 0–6 months.

Physical Requirements

• Mobility & Posture
• Standing: Continuous
• Sitting: Continuous
• Walking: Continuous
• Climbing stairs: Infrequent
• Working indoors: Continuous
• Working outdoors (temperature extremes): Infrequent
• Working from elevated areas: Frequent
• Working in confined/cramped spaces: Frequent
• Kneeling: Infrequent
• Bending at the waist: Continuous
• Twisting at the waist: Frequent
• Squatting: Frequent
• Manual Dexterity & Strength
• Pinching operations: Frequent
• Gross motor use (fingers/hands): Continuous
• Firm grasping (fingers/hands): Continuous
• Fine manipulation (fingers/hands): Continuous
• Reaching overhead: Frequent
• Reaching in all directions: Continuous
• Repetitive motion (hands/wrists/elbows/shoulders): Continuous
• Full use of both legs: Continuous
• Balance & coordination (lower extremities): Frequent
• Lifting & Force Requirements
• Lift/carry 50 lbs. unassisted: Infrequent
• Lift/lower 50 lbs. from floor to 36": Infrequent
• Lift up to 25 lbs. overhead: Infrequent
• Exert up to 50 lbs. of force: Frequent
• Examples:
• Transfer 100 lb. non-ambulatory patient = 50 lbs. force
• Push 400 lb. patient in wheelchair on carpet = 20 lbs. force
• Push patient stretcher one-handed = 25 lbs. force
• Vision & Sensory
• Maintain corrected vision 20/40 (one or both eyes): Continuous
• Recognize objects (near/far): Continuous
• Color discrimination: Continuous
• Depth perception: Continuous
• Peripheral vision: Continuous
• Hearing acuity (with correction): Continuous
• Tactile sensory function: Continuous
• Gross motor with fine motor coordination: Continuous
• Selected Positions:
• Olfactory (smell) function: Continuous
• Respirator use qualification: Continuous
• Work Environment & Conditions
• Effective stress management: Continuous
• Rotating shifts: Frequent
• Overtime as required: Frequent
• Latex-safe environment: Continuous

EEO Statement

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please visit http://www.uscis.gov/e-verify/employees.