Communication Operator - Communications Center - PT .5 Varying Shifts

Sky Lakes Medical Center; Klamath Falls (OR); On-site; USD 23,000 - 34,000; Part time

Job summary

Sky Lakes Medical Center in Klamath Falls, OR, is seeking a part-time clerical role on-site. Responsibilities include managing hospital telephone calls, paging, mail duties, and assisting staff and patients with paging procedures.

The position requires typing and data entry at 50 wpm, strong spelling and math, and 1 year of clerical experience with telephone skills. PBX experience is a plus, and availability for multiple shifts is expected.

Qualifications

• Typing, data entry at 50 wpm is required.
• 1 year clerical experience including telephone skills.
• Excellent spelling, math and problem solving skills.
• Excellent pronunciation and communication skills.
• Ability to organize work and attend to detail.
• Must be able to walk, lift and bend.
• Previous switchboard/PBX experience.
• Must follow written and verbal communication.

Responsibilities

• Receive and transfer hospital telephone calls using the switchboard.
• Perform routine, emergency and code paging as needed.
• Operate in-house paging systems and overhead paging.
• Explain hospital regulations, visiting hours, and department locations.
• Monitor alarms and security systems and notify the appropriate department.
• Maintain logs of telecommunication activities with legible handwriting.
• Assist patients, visitors, and staff with telephone/paging procedures.
• Support department staff training and onboarding.
• Assist with hiring interviews and staff allocations.
• Be available for call-in on all shifts and learn extra duties as assigned.

Skills

Typing

Data entry

50 wpm

Spelling

Math

Problem solving

Communication

Attention to detail

Telephone skills

PBX experience

Tools

Switchboard/PBX

Job description

Job Details

Posting Details

• • Posted on November 12, 2026

Locations

• Klamath Falls, OR 97601, USA
  
• On-site
• Hourly Range : $16.80 USD to $24.48 USD
• Clerical
• Part-Time
• Requisition #: COMMU003396

Description

QUALIFICATIONS

Required: Typing, word processing or data entry skills at 50 wpm; Excellent spelling, math and problem solving skills; Excellent pronunciation and communication skills; Ability to organize work and attend to detail; 1 year clerical experience including telephone skills; and Previous switchboard/PBX experience. Must be able to walk, lift bend. Able to follow written and verbal communication.

Preferred: Medical terminology.

TYPICAL PHYSICAL/MENTAL DEMANDS

Sitting long periods of time in confined area and also move around the department to sort mail into correct locations. Must also be able to walk to designated areas on each floor while pushing the mail cart and deliver mail. This requires one 30 minute round of the majority of the facility utilizing a cart. Able to concentrate with constant interruptions and noise. Handle stressful situations (code calls) 20/25 vision with correction and good hearing.

ESSENTIAL JOB FUNCTIONS

• Receive and transfer hospital telephone calls using the telephone switchboard console.
• Performs routine, emergency and code paging according to established procedures.
• Operate in-house pager systems.
• Professionally pages overhead.
• Briefly explains hospital regulations, such as visiting hours, and department locations, and transfers calls to appropriate department.
• Monitors hospital environment system alarms and security system, and notifies responsible department for corrective action. 20/25 vision with correction and good hearing.
• Maintains complete and accurate logs of all telecommunication within the department when needed with legible handwriting.
• Receives and updates additional physicians for patient records.
• Assists patients, visitors, and hospital staff with telephone and paging procedures.
• Maintains a thorough knowledge of departmental and medical center policies and procedures.
• Assists in the training of department staff.
• Performs answering service, for various departments.
• Understanding of ancillary department functions and procedures/protocols.
• Assists with department evaluations.
• Assists with hiring of new employees interviews and selections when requested.
• Maintains availability for call in on all shifts.
• Maintains willingness and ability to learn and perform extra duties as assigned.
• Maintains competency in all position responsibilities.
• Responsible for sorting both in house and the outside mail brought in by the external couriers. Must also deliver mail once a day Monday through Friday between 4 & 5 PM.
• Works as team player with the departments best interest in mind.

MARGINAL JOB FUNCTIONS

• Performs other duties as assigned.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.