Communication Manager

Olivergospel; Columbia (SC); On-site; USD 60,000 - 70,000; Full time

Job summary

Oliver Gospel Mission in Columbia, SC is seeking a Communication Manager to lead fundraising campaigns, donor communications, and development operations. You will translate fundraising strategy into executable campaigns by managing donor segmentation, campaigns timelines, communications planning, performance reporting, and development workflows.

The role partners with the Director of Development for coordinated execution.

Qualifications

• Bachelor's Degree in Marketing, Communications, Business Administration, Nonprofit Management, or a related field, or an equivalent combination of education and experience.
• 5+ years’ experience in nonprofit fundraising, marketing, communications, campaign management, or development operations
• Experience managing multi-channel fundraising campaigns
• Experience supervising staff
• Strong analytical and communication abilities

Responsibilities

• Manage the annual development communications and campaign calendar.
• Coordinate execution of all fundraising campaigns.
• Oversee CRM strategy, data workflows, and segmentation.
• Develop donor targeting strategies.
• Monitor donor retention and engagement metrics.
• Create dashboards and reports for leadership.
• Ensure consistency and compliance across development processes.
• Facilitate regular campaign planning and project meetings.
• Monitor project progress and proactively address workflow bottlenecks.
• Coordinate cross-functional development initiatives to ensure accountability and timely completion.
• Lead campaign planning from concept through execution.
• Coordinate timelines across development, communications, design, and donor relations.
• Oversee email fundraising campaigns.
• Ensure campaign deliverables are completed on schedule.
• Develop integrated communication plans supporting fundraising goals.
• Collaborate with the Director of Development to implement messaging strategy for appeals, stewardship, and donor communications.
• Review and approve fundraising copy.
• Ensure consistent organizational voice and brand standards.
• Coordinate communication efforts between development and program staff.
• Supervise: Communications Coordinator, Creative Designer, Data Entry Specialist
• Coaching, Performance Evaluations, Assist with hiring and onboarding, Performance oversight, Project management
• Track donor retention and acquisition metrics, Monitor email engagement and fundraising results, Recommend improvements based on data, Present results and recommendations to leadership

Skills

Analytical skills

Campaign management

Staff supervision

Communication skills

Storytelling

Education

Bachelor's degree in Marketing/Communications/Business Administration or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Communication Manager

Full Time Management Columbia, SC, US

Salary Range: $60,000.00 To $70,000.00 Annually

Position Summary

The Communication Manager serves as the central coordinator for Oliver Gospel Mission's fundraising campaigns, donor communications, and development systems.

This role translates fundraising strategy into executable campaigns by managing donor segmentation, campaign timelines, communications planning, performance reporting, and development workflows. Working closely with the Director of Development, Communication Manager translates departmental strategy into coordinated execution and measurable results. The position ensures that fundraising campaigns and communications are timely, targeted, compelling, and effective.

The Communication Manager serves as the operational leader of the Development Department, ensuring fundraising campaigns, donor communications, reporting, and support functions are executed effectively and consistently. While fundraising strategy remains the responsibility of the Director of Development, this role provides day‑to‑day leadership for campaign execution, communications coordination, data operations, and project management.

The Communication Manager supervises communications and data operations staff and serves as the primary owner of campaign execution across direct mail, digital communications, stewardship initiatives, and special appeals.

Position Qualifications

For Employment with Oliver Gospel

• A born‑again believer in Jesus Christ
• Affirm without reservation Oliver Gospel’s Statement of Faith
• Fully support Oliver Gospel’s Mission and Vision Statements
• Ability and desire to work in harmony with other Oliver Gospel employees
• Be on time and ready to work at the assigned work location on every scheduled day of work
• Due to sensitivity for potential impact upon Oliver Gospel’s Program Participants, the use of tobacco and/or vaping products is not permitted during scheduled work hours or at any Mission event
• Valid South Carolina driver’s license

For the Communication Manager

• Bachelor's Degree in Marketing, Communications, Business Administration, Nonprofit Management, or a related field, or an equivalent combination of education and experience.
• 5+ years’ experience in nonprofit fundraising, marketing, communications, campaign management, or development operations
• Experience managing multi‑channel fundraising campaigns
• Experience supervising staff
• Strong analytical and communication abilities

Position Responsibilities Development Operations

• Manage the annual development communications and campaign calendar
• Coordinate execution of all fundraising campaigns
• Oversee CRM strategy, data workflows, and segmentation
• Develop donor targeting strategies
• Monitor donor retention and engagement metrics
• Create dashboards and reports for leadership
• Ensure consistency and compliance across development processes
• Facilitate regular campaign planning and project meetings
• Monitor project progress and proactively address workflow bottlenecks
• Coordinate cross‑functional development initiatives to ensure accountability and timely completion

Campaign Management

• Lead campaign planning from concept through execution
• Coordinate timelines across development, communications, design, and donor relations
• Oversee email fundraising campaigns
• Ensure campaign deliverables are completed on schedule

Communications Leadership

• Develop integrated communication plans supporting fundraising goals
• Collaborate with the Director of Development to implement messaging strategy for appeals, stewardship, and donor communications
• Review and approve fundraising copy
• Ensure consistent organizational voice and brand standards
• Coordinate communication efforts between development and program staff

Supervise:

• Communications Coordinator
• Creative Designer
• Data Entry Specialist

Provide:

• Coaching
• Performance Evaluations
• Assist with hiring and onboarding
• Performance oversight
• Project management

Reporting & Analytics

• Track donor retention and acquisition metricsMonitor email engagement and fundraising results
• Recommend improvements based on data
• Present results and recommendations to leadership

Core Competencies

• Ability to communicate a complete and compelling story
• Excellent writing, research, and communication skills
• Exemplary knowledge of social media optimization
• Exemplary interview and journalism skills
• Excellent interpersonal skills
• Excellent attention to detail and time management
• Self‑starter with the ability to work independently and as part of a team
• Integrity in dealing with people, finances, and confidential information
• Ability to flesh out ideas and meet deadlines
• Motivated problem solver
• Flexible and adaptable in a fast‑paced environment

Mental and Physical Demands

• Ability to concentrate and apply mental processes
• Ability to work with disruptions, critical issues, and emotional individuals
• Ability to work with a positive attitude
• Ability to move seamlessly from one task to another
• Ability to participate in travel experiences
• Ability to remain in a stationary position for long periods of time
• Ability to move about inside the facility to engage employees, residents, and/or guests
• Ability to operate a computer and other office machinery for long periods of time
• Ability to adapt to new technology and software
• Ability to frequently lift, carry, push and/or pull items weighing up to 25 pounds
• Ability to engage in limited exposure to publicly transmitted diseases, such as colds, viruses, etc.