Comms Manager, Email & Signage, Reputation & Content Strategy

Amazon; Seattle (WA); On-site; USD 72,000 - 156,000; Full time

Job summary

Join a leading company as a Communications Manager, focusing on content programming and channel optimization for internal newsletters and digital signage. You'll drive excellence and innovation in communications, collaborating with various stakeholders to enhance engagement and effectiveness. This role requires strong editorial judgment and project management skills, ensuring high-quality content delivery. If you're passionate about internal communications and thrive in a fast-paced environment, apply now to be part of a dynamic team shaping corporate messaging.

Qualifications

• 3+ years of professional marketing experience.
• Experience with email, web, analytics, and CRM tools.

Responsibilities

• Own daily operations of email newsletters and digital signage channels.
• Develop channel-specific content calendars.
• Monitor and analyze channel metrics.

Skills

Project Management

Communication

Data Analysis

Education

Bachelor's degree in Communications

Bachelor's degree in Journalism

Bachelor's degree in Marketing

Tools

Marketo

Tableau

Salesforce

Job description

Join to apply for the Comms Manager, Email & Signage, Reputation & Content Strategy role at Amazon

2 days ago Be among the first 25 applicants

Join to apply for the Comms Manager, Email & Signage, Reputation & Content Strategy role at Amazon

Description

Amazon's Internal Corporate Communications team is seeking a Communications Manager to own content programming and channel optimization for internal newsletters content and digital signage channels. You'll drive day-to-day excellence in these channels while identifying opportunities for innovation and improvement. This role requires strong editorial judgment, data-driven decision making, and the ability to execute strategic initiatives across two key internal communications platforms.

Description

Amazon's Internal Corporate Communications team is seeking a Communications Manager to own content programming and channel optimization for internal newsletters content and digital signage channels. You'll drive day-to-day excellence in these channels while identifying opportunities for innovation and improvement. This role requires strong editorial judgment, data-driven decision making, and the ability to execute strategic initiatives across two key internal communications platforms.

Key job responsibilities

Channel Management

• Own daily operations of email newsletters and digital signage channels
• Execute content programming strategy aligned with your org objectives
• Drive quality standards and best practices across organizations and stakeholders
• Manage channel performance metrics and reporting
  
  

Content Programming

• Develop weekly and monthly channel-specific content calendars
• Identify channel-specific opportunities for proactive content creation for our newsletter and digital screens program
• Optimize content mix and timing
• Execute A/B testing to improve engagement
  
  

Audience & Performance

• Monitor and analyze channel metrics
• Implement audience targeting strategies
• Drive continuous improvement through testing
• Provide regular performance insights to stakeholders
  
  

Stakeholder Partnership

• Coordinate with Editorial, Events, and Business Partners on content needs
• Guide digital signage content submitters on best practices
• Partner with Design on visual assets
• Collaborate with Channel and Product teams on improvements
  
  

Project Management

• Lead channel-specific initiatives
• Manage content production timelines
• Coordinate cross-channel promotions
• Document processes and best practices
  
  

A day in the life

You'll own the day-to-day excellence of our email and digital signage channels while driving continuous improvement. Your morning might start with analyzing yesterday's email performance, followed by reviewing upcoming digital signage content. You'll coordinate with Editorial on next week's content calendar, run A/B tests on email templates, and work with stakeholders to optimize their content for each channel. Success in this role means consistently delivering high-quality content while finding ways to increase engagement and effectiveness.

About The Team

Internal Corporate Communications operates as Amazon's central source for internal company news and events, reaching a global audience of corporate employees. Our team develops and delivers news, announcements, and strategic communications that help employees understand Amazon's business, culture, and workplace.

Basic Qualifications

• 3+ years of professional non-internship marketing experience
• Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
• Bachelor's degree in Communications, Journalism, Marketing, or related field
• Strong project management and organizational skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities in fast-paced environment
• Bachelors degree or equivalent
  
  

Preferred Qualifications

• Knowledge of digital communications best practices
• Experience with data analysis and reporting
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,600/year in our lowest geographic market up to $155,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon.com Services LLC

Job ID: A2980105

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Public Relations and Marketing

• Industries

  Software Development

Referrals increase your chances of interviewing at Amazon by 2x

Get notified about new Comms Manager, Email & Signage, Reputation & Content Strategy jobs in Seattle, WA.

Strategic Operations Manager, Strategy & Response

Seattle, WA $142,000.00-$202,000.00 1 week ago

Seattle, WA $225,000.00-$275,000.00 3 weeks ago

manager senior, strategy & business planning - Global Brand (Hybrid - U.S.)

Seattle, WA $128,000.00-$214,200.00 5 days ago

Sr Manager, Customer Experience (CX) Strategy (Remote Eligible)

Bellevue, WA $50,200.00-$107,400.00 6 days ago

Bellevue, WA $66,900.00-$143,100.00 5 days ago

TikTok Comms Planning Manager - Global Business Solutions - Seattle

Bellevue, WA $66,900.00-$143,100.00 2 weeks ago

Seattle, WA $118,476.00-$157,371.00 1 day ago

Deputy Director, Strategy Implementation & Management- Nutrition

Redmond, WA $83,400.00-$183,000.00 1 week ago

Business Analyst, Operational Excellence and Analytics

Seattle, WA $66,900.00-$143,100.00 3 weeks ago

Senior Manager, Business Development & Program Strategy

Sr. Manager, Digital Strategy and Operations

Business Analyst, Amazon Merch on Demand

Seattle, WA $66,900.00-$143,100.00 2 days ago

Director, Strategy & Operations - Marketing

Business Analyst II, Amazon Freight Partners

Research Manager, Strategy and Insights, Reputation Marketing Insights

Seattle, WA $72,600.00-$155,200.00 2 weeks ago

Research Manager, Strategy and Insights, Reputation Marketing Insights

Seattle, WA $72,600.00-$155,200.00 1 week ago

Business Analyst with Business Transformation Exp- Remote

Bellevue, WA $66,900.00-$143,100.00 2 weeks ago

Strategic Partner Manager, US Government

Redmond, WA $189,000.00-$258,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.