Commitment Analyst

HealthTrust Performance Group; Nashville (TN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition assistance

Employee discounts

Job summary

HealthTrust in Nashville is seeking a Commitment Analyst to manage the complex process of aligning HealthTrust members to appropriate contract tiers and to provide guidance to HealthTrust Sourcing personnel and HealthTrust Supplier personnel. The role involves ensuring the tier structure meets system requirements and can be managed downstream, with regular collaboration with members and suppliers.

Ideal candidates will have a bachelor's degree (preferred) and at least 3+ years of related

Qualifications

• Bachelor's degree preferred with strong communication.
• Experience interpreting contract terms and guiding stakeholders.
• Excellent oral and written communication skills required.

Responsibilities

• Interpret contract terms to operationalize tiers.
• Ensure LOC accuracy per legal agreements.
• Create and publish LOCs for all GPO National and Member-specific Custom agreements.
• Maintain LOC visibility per contract standards.
• Train users on the commitment system and process.
• Onboard new suppliers for LOC launch.
• Manage LOC disputes and escalate as needed.
• Collaborate with IT for system development and releases.
• Provide guidance during member/supplier reorganizations.

Skills

Communication skills

Conflict management

Analytical thinking

MS Office proficiency

Education

Bachelor's degree - Preferred

Tools

MS Excel

Contract management software

Job description

Do you want to join an organization that invests in you as a Commitment Analyst? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

The Commitment Analyst manages the highly complex process of aligning HealthTrust members to appropriate contract tiers. The Commitment Analyst also provides guidance to HealthTrust Sourcing personnel and HealthTrust Supplier personnel to ensure the tier structure can be effectively operationalized. Examples of operational considerations include ensuring the tier structure meets technology system requirements and can be managed down-stream by the HealthTrust member or in HealthTrust analytical platforms. The Commitment Analyst must also collaborate regularly with members and suppliers and take lead in directly resolving or escalating resolution to issues that arise. Examples of issues that may arise include but are not limited to: Suppliers disputing the qualification of member's access to the tier, the supplier's timeliness in approving the tier election.

Effectively managing this highly complex process is critical to the HealthTrust business for many reasons, a few of which are:

• Ensuring correct pricing on POs and Invoices because inaccurate price alignment causes price discrepancies (negative financial impact on members) and operational impact (valuable time and resources expended on resolving / managing discrepancies).
• Ensuring members are able to extract the best value of the HealthTrust contract (receiving the tier for which they qualify)
• Ensuring supplier performance meets expectations (timely tier approval).

What you will do in this role

• Must be able to interpret contract terms and business intentions to ensure contract tiers can be operationalized by the member and by HealthTrust. This often requires aligning internal and external stakeholders with differing opinions/views. This process may at times be controversial and requires excellent communication and conflict management skills
• Ensure the final LOC (letter of commitment) is accurate per the legal agreement
• Creates, maintains and publishes negotiated letters of commitment (LOCs) for all GPO National agreements & Member-specific Custom agreements. Including all business segments (Med/Surg, Lab, Pharmacy, Medical Devices, Purchased Services, Commercial Products & Services, etc
• Ensure LOC visibility complies with the contract class of trade, facility type and department standards
• Creates, maintains and publishes negotiated letters of commitment (LOCs) for all GPO National agreements & Member‑specific Custom agreements. Including all business segments (Med/Surg, Lab, Pharmacy, Medical Devices, Purchased Services, Commercial Products & Services, etc
• Ensure LOC visibility complies with the contract class of trade, facility type and department standards
• Manage commitment system trouble‑shooting
• Perform complex analysis related to member group or company reorganizations and identify impact. Provide guidance on required actions for members and internal stakeholders
• Collaborate with the Communications team on final LOC details and timing for publishing LOCs
• Develop and maintain legal templates for LOCs
• Train users (members, suppliers and internal employees) on the commitment system and commitment process. Including development of training scripts and tool tips. Serves as subject matter expert to support team
• Onboard new suppliers to the Commitment system and preparing them for LOC launch. Primary Subject Matter Expert for suppliers
• Manage member or supplier complaints and resolving LOC disputes. Including when necessary the escalation process. For example: late supplier responses or disputes on the member’s tier qualification
• Support the AdvantageTrust business by publishing exception LOCs for the non‑acute market.
• Learn and maintain knowledge of the HealthTrust contract portfolio
• Partner with all applicable teams and departments to actively contribute to team performance in meeting department and organizational strategic vision and goals
• Actively engage with the HealthTrust technology team:
• In system development (Commitment, CLM, PEM, Analytics)
• In requirements planning and enhancement prioritization
• In technical issues and problem resolution‑often requiring creative solutions or work‑arounds
• In clarifying issues and root cause determination
• In user acceptance testing for system releases to ensure new functionality performs as excepted and assesses and validates impact to existing functionality.
• In developing system release communication plans

What qualifications you will need

• Bachelor's degree - Preferred
• 3+ years of related experience - Required
• Healthcare experience is a plus - Preferred
• Excellent interpersonal, organization, computer and analytical skills - Required
• Demonstrated excellent oral and written communication skills - Required
• Must have experience managing multiple deadlines - Required
• Excellent customer service skills - Required
• Must be able to work independently and with teams - Required
• Solid knowledge of MS Office products, particularly Excel and Word. - Required

Benefits

HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long‑and short‑term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry‑leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Commitment Analyst opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.