Commissions Specialist

OneDigital; Berwyn (PA); On-site; USD 28,000 - 32,000; Full time

Job summary

OneDigital is seeking an Administrative Specialist to support the Employee Benefits team in Berwyn, PA. The role focuses on data entry, reconciliation, and coordination with brokers and agents to ensure accurate commission processing.

You will handle SPARC CRM data, assist with case approvals, and maintain carrier communications, while providing strong customer service and effective written and verbal communication.

Qualifications

• High School diploma or GED equivalent required.
• Minimum of 1–2 years of administrative experience, preferably in a broker or agency setting.
• Proven PC proficiency in an MS Office environment; strong Excel skills.
• Demonstrated customer service orientation and ability to communicate effectively, verbally and in writing.
• Experience with insurance carriers and products is desirable.

Responsibilities

• Enter group commission data/statements into SPARC CRM System.
• Reconcile data to ensure accuracy and error-free processing.
• Troubleshoot issues related to group commission payments and respond to agents/office management.
• Assist with approving/merging cases/splits and e-filing commission statements.
• Identify IBC and AmeriHealth BORs and agents/brokers on carrier lists as needed.
• Distribute carrier renewals and maintain SPARC CRM with license and E&O insurance for broker partners.
• Maintain communication among internal agents and broker partners.
• Contribute to monthly reports and professional services spreadsheets.

Education

High School diploma and/or GED equivalent

Tools

MS Office

Excel

Job description

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.

If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.

Our Newest Opportunity:

Key Job Tasks:

• Enter group commission data/statements into SPARC CRM System.
• Reconcile data to assure that it is accurate and error-free.
• Troubleshoot issues/problems relating to group commission payments and responds directly to agents and/or other representatives of office management.
• Assist with approving/merging cases/splits.
• Assist with e-filing all commission statements.
• Identify IBC and AmeriHealth winning/losing BORs.
• Identify agents/brokers on carrier lists as needed.
• Distribute carrier renewals and correspondence as needed.
• Update SPARC CRM with License and E & O Insurance for broker partners.
• Maintain process of reviewing HHS OIG list.
• Process carrier appointment paperwork for broker partners.
• Maintain carrier portal access for internal staff and broker partners (if applicable).
• Develop and maintain communications among internal agents and broker partners.
• Participate in the maintenance and upkeep of the SPARC CRM system.
• Assist with the monthly lost business report.
• Prepare the monthly professional services spreadsheet.
• Assist with sorting and distributing daily mail.
• Scan and email incoming commission checks and statements.
• Sort and distribute carrier notices.
• Performs other duties as assigned.

Key Education, Experience and Skills:

• High School diploma and/or GED equivalent.
• Minimum of 1-2 years of relevant administrative experience, preferably in a broker or agency setting.
• Demonstrated PC proficiency in an MS Office environment.
• Proven knowledge and ability to work extensively with Excel software program.
• Demonstrated customer service orientation.
• Proven ability to effectively communicate verbally and in writing.
• Proven experience with insurance carriers and products desired.

The typical base pay range for this role nationwide is $20 to $23 per hour.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant.

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!