Commissions Operations Analyst

Vector Solutions; Cincinnati (OH); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Benefits package

Matching 401(k)

Generous time off

Referral program

Tuition reimbursement

Pet insurance

Wellness program

Social events

Employee Resource Groups

Philanthropic opportunities

Job summary

Vector Solutions is a leading, AI-enabled performance platform delivering training, safety, and workforce operations across sectors. We seek a detail-oriented Commission Operations Analyst to support incentive compensation programs for Sales, Customer Experience, and Sales Development.

You will own day-to-day commission processing, reconciliations, and system administration in a collaborative environment focused on efficiency and accuracy.

Qualifications

• 2-4 years of experience in commission operations, sales operations, revenue operations, finance, or related field.
• Salesforce experience, including reporting and opportunity data.
• Experience with commission calculations, incentive data, or financial reporting.
• Strong analytical, problem-solving, and organizational skills with attention to detail.
• Ability to troubleshoot issues, manage deadlines, and communicate with stakeholders.

Responsibilities

• Manage monthly and quarterly commission processing, validate calculations and payouts, and support adjustments and annual true-ups.
• Administer Zinkt including plan configurations, participant assignments, data validation, troubleshooting and testing.
• Reconcile commission data across Salesforce, Zinkt, and payroll systems, identify and resolve discrepancies.
• Maintain commission reporting and analyze payout trends, support cost modeling and reconciliations.
• Identify opportunities to automate workflows, strengthen controls, and document processes.

Skills

2-4 years experience

Salesforce experience

Analytical thinking

Problem solving

Organizational skills

Deadline management

Stakeholder communication

Tools

Salesforce

Job description

Description

Vector Solutions is a leading, AI-enabled, performance platform powering safe, compliant, and efficient operations for the public, educational, and commercial sectors. We bring training, safety, and workforce operations together to boost readiness, reduce risk, and drive high-performance results for the everyday heroes who count on us.

Vector Solutions is seeking a detail-oriented and analytical Commission Operations Analyst to support the administration and execution of incentive compensation programs across Sales, Customer Experience, and Sales Development.

This role will own day-to-day commission processing, reconciliations, and system administration, ensuring accurate and timely payouts. The ideal candidate brings strong analytical and problem-solving skills, experience with commission systems, and a focus on improving processes, controls, and operational efficiency.

What You'll Do:

• Manage monthly and quarterly commission processing, validate calculations and payouts, and support adjustments, exceptions, and annual true-ups.

• Systems Management: Administer Zinkt, including plan configurations, participant assignments, data validation, troubleshooting, and system testing.

• Data Accuracy & Reconciliation: Reconcile commission data across Salesforce, Zinkt, and payroll systems, identifying and resolving discrepancies.

• Reporting & Analysis: Maintain commission reporting, analyze payout trends, and support compensation cost modeling and financial reconciliations.

• Process Improvement: Identify opportunities to automate workflows, strengthen controls, document processes, and reduce manual effort.

• Cross-Functional Support: Partner with GTM leadership, Finance, Payroll, and Sales Operations to resolve commission questions and support compensation plan rollouts.

Requirements:

• 2-4 years of experience in commission operations, sales operations, revenue operations, finance, or a related field.

• Salesforce experience, including reporting and opportunity data.

• Experience working with commission calculations, incentive compensation data, or financial reporting.

• Strong analytical, problem-solving, and organizational skills with exceptional attention to detail.

• Ability to independently troubleshoot issues, manage deadlines, and communicate effectively with stakeholders.

What You Can Expect From Us:

• Friendly, open, and casual work environment

• Comprehensive benefits package effective the first of the month after hire

• Matching 401(k) retirement plan

• Healthy work-life balance with flexible work arrangements and generous time off

• Generous referral incentive program

• Tuition Reimbursement Program

• Pet Insurance

• OnePass Gym/Wellness Discount Program

• Calm Health-Employee Membership

• Company social events

• Employee Resource Groups

• Philanthropic opportunities

What We Value:

• Teamwork - Above all, we're a team. We give and value feedback. We support each other, respect each other and work together to accomplish our common goals and serve our customers. Once we make decisions, we align behind them as a team.

• Customers First - Our customers' success is our success. They are why we are here. We work to earn the trust of our customers and always deliver on our commitments.

• Make a Difference - It's not a job, it's a calling. We have passion for our mission, for our customers, for our work, and for sharing a fulfilling experience with our fellow team members.

• Inclusiveness - Uniqueness is powerful. We support an environment of respect, belonging, and community that promotes a variety of perspectives and crucial conversations, leading to better outcomes.

• Act Now - We act with urgency. The best time to get something important done is now. We don't wait and let perfection be the enemy of good.

• Curiosity - We love a good challenge. We're scrappy, we stretch ourselves to be the best, ask questions, learn from our mistakes, and are dedicated to continually improving and growing.

• Ownership - We own the outcome and don't pass the buck. The score matters. We hold ourselves and each other accountable. We treat company resources like they are our own.

Vector Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, race, color, religion, national origin, age, pregnancy, disability, genetic information, or status as a protected veteran.

Compensation Disclaimer: The base salary range provided is a good-faith estimate at the time of posting. Actual pay may vary based on factors such as skills, qualifications, experience, and work location. Compensation will always comply with applicable state and local pay laws, including but not limited to those in California, Colorado, New York, and Washington.#HL-1