Commissions Analyst

Blue Cross and Blue Shield of Louisiana; Baton Rouge (LA); On-site; USD 60,000 - 85,000; Full time

Job summary

Blue Cross and Blue Shield of Louisiana is seeking an intermediate analyst to support commission and sales incentive payments. You will help maintain commission systems, resolve discrepancies, and respond to producer inquiries while performing data analysis to support operations.

The role requires 2 years of related experience with commission systems, strong Excel skills, and effective communication across departments. Louisiana residency or relocation is preferred for this position.

Qualifications

• Bachelor’s degree in Finance, Business, Human Resources or related field required
• Four years of related experience can be used in lieu of a Bachelor’s degree
• 2 years of related experience with commission, incentive or payroll system is required
• Experience in the health insurance industry is preferred
• Must have working knowledge of Microsoft applications (Teams, Outlook, Word, Excel) with a high level of Excel proficiency

Responsibilities

• Daily operation and maintenance of the Commission System to include data entry, loading files, reviewing validation reports, reviewing payment information, and related tasks
• First tier support of issues/questions from producers and various internal personnel regarding commission system calculations via email and/or phone
• Communication between various internal departments for research and troubleshooting
• Gathers data for audit requests to present accurate and timely reporting.
• Tests system enhancements during quarterly releases and as needed
• Responsible for timely and accurate completion of work tasks assigned
• Participates in special projects, as assigned by management, to improve Commissions policies and procedures

Skills

Excel

Communication

Time management

Teamwork

Confidentiality

Education

Bachelor's degree in Finance

Bachelor's degree in Business

Bachelor's degree in Human Resources

Four years of related experience in lieu of degree

Tools

Microsoft Office

Job description

We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with us.

Residency in or relocation to Louisiana is preferred for all positions.

POSITION PURPOSE

This intermediate level role supports the accurate calculation and processing of commission and sales incentive payments. The role will assist in maintaining commission systems, resolving discrepancies, responding to producer commission inquiries, data analysis, and testing system enhancements to support business operations.

How You Contribute to the Company’s Mission In This Role

• Support the processing of commission and sales incentive payments across various product lines.
• Responds to routine inquiries from internal stakeholders regarding commission questions.
• Identifies discrepancies between commission agreements and system calculations.
• Supports audit requests and data gathering as needed.
• Tests and validates system enhancements.
• Gathers data for audit requests to present accurate and timely reporting.

Required Qualifications

Education

• Bachelor’s degree in Finance, Business, Human Resources or related field required
• Four years of related experience can be used in lieu of a Bachelor’s degree.

Work Experience

• 2 years of related experience with commission, incentive or payroll system is required.
• Experience in the health insurance industry is preferred.

Skills and Abilities

• Strong verbal and written communication, organizational, time management, and interpersonal skills
• Ability to accomplish tasks under time constraints and shifting priorities while ensuring accuracy
• Must have working knowledge of Microsoft applications (e.g., Teams, Outlook, Word, Excel, etc.) with a high level of competency in Excel.
• Capacity to adapt plans and approaches based on new information or changing circumstances
• Ability to work cohesively in a team environment
• Must be able to maintain the confidentiality of sensitive and financial information
• Ability to elevate issues as appropriate and in a timely fashion

Licenses and Certifications

• None

Accountabilities and Essential Functions

• Daily operation and maintenance of the Commission System to include data entry, loading files, reviewing validation reports, reviewing payment information, and related tasks
• First tier support of issues/questions from producers and various internal personnel regarding commission system calculations via email and/or phone
• Communication between various internal departments for research and troubleshooting
• Gathers data for audit requests to present accurate and timely reporting.
• Tests system enhancements during quarterly releases and as needed
• Responsible for timely and accurate completion of work tasks assigned.
• Participates in special projects, as assigned by management, to improve Commissions policies and procedures.

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions

• Perform other job-related duties as assigned, within your scope of responsibilities.
• Job duties are performed in a normal and clean office environment with normal noise levels.
• Work is predominately done while standing or sitting.
• The ability to comprehend, document, calculate, visualize, and analyze are required.

An Equal Opportunity Employer

Additional Information

In support of our mission to improve the health and lives of Louisianians, we encourage the good health of its employees and visitors. We want to ensure that our employees have a work environment that will optimize personal health and well-being. Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.

We perform background and pre-employment drug screening after an offer has been extended and prior to hire for all positions. As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus. Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.

Additionally, we are a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.