Commission Analyst

Spectrum; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Spectrum is seeking a Commission Analyst to calculate and administer monthly commissions and incentive payments, collaborating with leaders and sales operations. You will ensure accuracy, resolve employee inquiries, and contribute to compensation operations.

The role requires strong data analysis, financial acumen, and the ability to communicate results to management. Office environment with occasional travel may be required.

Qualifications

• Bachelor's degree in Accounting or Finance or equivalent work experience.
• 3+ years of data analysis experience.
• 1+ years of expense or financial analysis experience.

Responsibilities

• Calculate and administer monthly commission and incentive payments aligned with approved plans and schedules.
• Present plan exception requests and secure final payment authorizations before processing.
• Monitor and validate the accuracy of commission systems and payments through detailed reporting.
• Serve as a subject matter expert on commission plan calculations and interpretation of plan rules and policies.
• Create and analyze commission summary reports to identify trends and performance insights; investigate variances and provide findings to management and employees.
• Analyze operations data, interpret trends and patterns, and deliver actionable insights to decision-makers.

Skills

Data analysis

Financial analysis

Communication

Attention to detail

Excel

Team player

Multi-tasking

Deadline driven

Problem solving

Autonomous

Education

Bachelor's degree in Accounting or Finance or equivalent work experience

Tools

Salesforce

ICOMS/CSG

Microsoft Office (Excel/Word/PowerPoint/Outlook)

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you thrive on turning complex data into actionable insights? Join Spectrum as a Commission Analyst, where you will calculate and administer monthly commissions and incentive payments, collaborating closely with business leaders and sales operations. Your expertise ensures accurate commission processing and resolves employee inquiries, making a tangible impact on our compensation operations.

How You’ll Make an Impact

• Calculate and administer monthly commission and incentive payments aligned with approved plans and schedules
• Present plan exception requests and secure final payment authorizations before processing
• Monitor and validate the accuracy of commission systems and payments through detailed reporting
• Serve as a subject matter expert on commission plan calculations and interpretation of plan rules and policies
• Create and analyze commission summary reports to identify trends and performance insightsInvestigate commission variances and provide findings to management and commissioned employees
• Analyze operations data, interpret trends and patterns, and deliver actionable insights to decision-makers

Working Conditions

• Office environment
  Occasional travel may be required

Required Qualifications

Education

• Bachelor's degree in Accounting or Finance or equivalent work experience

Experience

• 3+ years of data analysis experience
• 1+ years of expense or financial analysis experience

Skills

• Ability to read, write, speak and understand English
• Demonstrated analytical and financial skills with the ability to interpret and effectively communicate results and present to various members of management
• Proven team player, partnership, troubleshooter, and result oriented
• Multi-tasked oriented; capable of working in fast paced and changing environment
• Ability to maintain pressure and adapt to changing priorities, develop alternative solutions, and work in a team environment
• Action-oriented, energetic individual that can work autonomously
• Possess a cooperative and positive attitude toward customers, employees and the Company
• Proactive and innovative
• Ability to troubleshoot and think logically to resolve complex problems
• Analytical and problem solving skills in a deadline driven environment
• Must have good verbal, written and communication skills
• Attention to detail
• Ability to handle confidential information
• Proven computer skills including experience in building excel spreadsheets
• Proficient with Word, Excel, Outlook and PowerPoint
• Valid driver’s license and good driving record

Preferred Qualifications

Experience

• Telecommunications industry background preferred
• 1+ years of sales performance management application experience preferred

Skills

• Knowledge of telecommunications products and services
• Understanding of financial accounting principles and procedures including Sarbanes-Oxley
• Familiarity with accounting, finance and budgeting tools, procedures and software
• Experience with ICOMS, CSG or Salesforce

#LI-LYR HCP315-HR 2026-82674 HCP315 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

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We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

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