Commis de rang Season 2025 - Splendido Mare, A Belmond Hotel, Portofino

Belmond; North Carolina; On-site; EUR 30,000 - 50,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a Commis de Rang for its renowned restaurant. This role offers an exciting opportunity to be part of a dedicated team delivering exceptional dining experiences. The ideal candidate will embrace challenges, support service excellence, and thrive in a collaborative environment. With a focus on personal growth and professional development, this position promises a rewarding journey in the heart of Portofino. Join a company that values authenticity, community spirit, and sustainable tourism, and take the next step in your hospitality career.

Benefits

Accommodation in staff house

Monthly welfare incentive

Bus ticket as benefit

Staff canteen

Discovering Belmond programme

Qualifications

• Previous experience in a similar role, including internships.
• Passion for service and ambition to grow professionally.

Responsibilities

• Support the Chef de Rang with service and maintain high standards.
• Anticipate guests’ needs and enhance their dining experience.
• Communicate effectively and manage emotions in challenging situations.

Skills

Fluent in Italian

Basic English

Emotional intelligence

Adaptability

Collaboration

Good knowledge of wines

Education

Tourism or Hospitality degree

Tools

HACCP Certification

Job description

Splendido Mare, A Belmond Hotel, part of the LVMH Group, is a charming guesthouse in the heart of Portofino. Its celebrated restaurant, DaV Mare, embodies all the pleasures of piazzetta living through refined cuisine, curated in partnership with the 3-Michelin-star Cerea family. Awash with nautical spirit, our gem on the Italian Riviera celebrates the art of Ligurian living in its purest form.

We are looking for a Commis de Rang for the next season 2025 to join our restaurant team.

The ideal candidate is open to new challenges and ready to constantly develop themselves further. He/she is willing to support the team to provide authentic and luxury dining experiences, demonstrating care, curiosity, and community.

Main duties & responsibilities:

1. Fulfil the operations according to the Company policies, high standards, and procedures.
2. Take care of the mise en place.
3. Support the Chef de Rang with service.
4. Clean and set up floors, tables, chairs, linens, glass, and silver for service.
5. Monitor all aspects of the customers' experience, from the restaurant layout before they arrive to the service they receive. Act to enhance flawless service and anticipate guests’ needs.
6. Effective communication: communicate clearly and in an appropriate manner (both verbally and non-verbally).
7. Emotional intelligence: demonstrate sensitivity to the needs and emotions of guests and colleagues and adjust style accordingly. Manage own emotions in challenging situations.
8. Adaptability: identify when a different approach is needed and offer solutions. Try and adopt new ways of doing things.
9. Collaboration: be able and willing to work as a team player. Share information and skills and actively seek and provide feedback.

Other requirements:

1. Fluent in Italian and basic level of English.
2. Tourism or Hospitality degree preferred.
3. Previous professional experience in a similar role, including school internships.
4. Passion for service and ambition to grow professionally.
5. References.
6. HACCP Certification.
7. Good knowledge of wines (AIS certification is a plus).

We offer:

1. Seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 6s, Commis de Rang.
2. Start date: July 2024 to End date: October 2024, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path.
3. Salary as per CCNL, separate payslip for 13°, 14° and TFR.
4. Monthly welfare incentive based on quality goals + welcome bonus.
5. Accommodation in our staff house including breakfast.
6. Bus ticket as benefit for the contract period; staff canteen.
7. Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises, and safaris, and discounted food and beverages.

About Belmond:

1. Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties. The essence of the Belmond brand is built upon its heritage, craftsmanship, and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
2. Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton.
3. Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.