Commercial Water Quality Systems Engineer

Watts Water Technologies; Fort Worth (TX); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Medical and dental coverage

Paid time off and holidays

Job summary

Watts Water Technologies in Fort Worth, TX seeks a Commercial Water Quality / EasyWater Systems Engineer to support the Water Quality/EasyWater Commercial team. You will provide technical guidance, training, and equipment quotes through the sales process, engaging with dealers, reps, and customers to specify optimal systems.

The role involves in-field support and collaboration with internal teams, with a hybrid in-office schedule based in Fort Worth, Texas. Travel is required up to 10–20%.

Qualifications

• 3+ years in the commercial water quality or HVAC/Plumbing industry.
• Demonstrated ability to apply HVAC and plumbing equipment in complex systems.
• Public presentation skills to varied audiences.
• Understanding of laws, codes and safety practices.

Responsibilities

• Provide technical guidance and training during sales cycles.
• Develop pipeline by identifying opportunities and coordinating with dealers and reps.
• Build and maintain customer relationships for repeat business.
• Deliver onsite training to customers on Watts Water Quality products.
• Troubleshoot field system issues to ensure satisfaction.
• Prepare and present sales proposals and update management on progress.
• Collaborate with internal teams to align strategies and timelines.
• Support Marketing with collateral and value propositions.
• Represent Watts at industry events and customer visits.

Skills

Water Quality Systems

HVAC/Plumbing knowledge

Public speaking

Sales support

Technical training

Education

Bachelor’s Degree (Engineering preferred)

Tools

Engineering software

Job description

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.

Scope of Position

As the Commercial Water Quality / EasyWater Systems Engineer, you will support the Water Quality/EasyWater Commercial team by providing technical guidance, training, equipment quotes and expertise throughout the technology evaluation stage of the sales process. Being a technical advisor and product advocate, you will engage with industry groups, sales representatives, and customers to promote Water Quality solutions for pre- and post-sales support. Working closely with dealers, sales representatives, engineers, and others within the Watts network, you will help determine the best system. Your role will involve both in-field support and collaboration with internal teams, offering an excellent opportunity to influence the specification and application of cutting-edge products and services. This position reports to the Vice President of Sales. This role works a hybrid in-office schedule and is based in Fort Worth, Texas.

Primary Job Duties and Responsibilities

• Support bid and specification work by assisting Water Quality/EasyWater dealers, and sales representatives, ensuring accurate and timely submissions.
• Develop new business opportunities by building and managing a robust pipeline of potential clients and projects, aligning with the company’s growth strategy and targets.
• Cultivate and maintain customer relationships, establishing long-term connections with both existing and potential customers to ensure a high level of satisfaction and repeat business.
• Provide onsite training for customers, helping them fully understand and utilize Watts Water Quality products.
• Troubleshoot and resolve field system issues to ensure customer satisfaction.
• Drive sales and contribute to achieving goals, focusing on top-line revenue, margin improvement, and market share growth.
• Prepare and present sales proposals, share pipeline status updates, and communicate sales strategy, data, and progress clearly and professionally to internal teams and management.
• Regularly communicate with your manager and collaborate with internal stakeholders to ensure alignment of sales strategies, customer needs, and project timelines.
• Provide technical expertise, specification guidance, and applications support to sales representatives, ensuring they understand and communicate the value proposition of products and services.
• Assist Marketing teams in developing collateral and refining value propositions based on customer feedback and market insights.
• Represent the company at industry events, professional societies, and seminars, delivering general industry-related presentations and supporting customer factory visits as needed.
• Assume responsibility for other projects and duties as assigned by your manager or Company management.
• Responsibility directly tied to Watts Value (Integrity, Accountability, Continuous Improvement, Transparency).
• Travel Requirements: 10-20% Required.

Required Qualifications

• Bachelor’s Degree required; a degree in Engineering is preferred.
• 3+ years of experience in the commercial water quality or HVAC/Plumbing industry.
• Customer service and/or sales experience preferred.
• Demonstrated ability to apply commercial HVAC and plumbing equipment in complex systems.
• Public presentation skills, with comfort speaking to varied audiences.
• In‑depth knowledge of commercial water quality and/or HVAC and plumbing systems, with a track record of optimizing complete mechanical and plumbing system designs.
• A solid technical background and/or aptitude.
• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
• Must successfully establish employment eligibility and satisfactorily complete background checks and required pre‑employment testing as a condition of employment.

General Applicable Company Competencies

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.
• Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions

While performing the job duties, you will be working in an office environment. You will be required to work in the office at the Fort Worth, TX location three days per week (Monday – Wednesday) and can work remotely two days per week (Thursday and Friday).

Physical Requirements

Specific physical abilities required for this position include, but are not limited to: Ability to remain seated at a desk or workstation for extended periods. Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. Ability to physically move around the office, organize or transport files, packages, or other office-related materials. Ability to read documents, use a computer, and perform data entry tasks. Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls. Ability to operate standard office equipment such as computers, printers, phones, and copiers. Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.

Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.

Watts in it for you:

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs

Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success. And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.

Watts Water is a global leader of quality water solutions for residential, industrial, municipal, and commercial settings. Our family of brands offers some of the most varied product lines in the world, with world-class, water-related solutions focused on: Drainage and Water Reuse HVAC and Hot Water Plumbing and Flow Control Water Quality and Rainwater Harvesting. We are a $1.9 billion global company, listed on the New York Stock Exchange (NYSE) with a presence in five (5) continents and twenty-four (24) countries, and an employee population that speaks over eighteen (18) languages. As a people-first company, we prize enriching and caring for all who work here not only through words but through actions. This includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing our employees with meaningful career growth opportunities, a positive and safe work environment, and affirmation that they are heard, valued, and respected. We are proud to be an organization that believes that a safer world is a more sustainable world – a belief that we proudly reflect in each of our technologies and solutions and our environmental and social commitments, such as our partnership with Planet Water Foundation. Learn more about the Watts way, here.

Specialties

Plumbing, HVAC, Water Quality, and Gas

Headquarters & Corporate Headquarters

Americas & Corporate Headquarters: North Andover, Massachusetts, USA

Asia-Pacific, Middle East & Africa (APMEA) Headquarters: Shanghai, China

Company Size

About 5,000 employees

Website

http://www.watts.com/ http://www.wattsindustries.com/ http://www.wattsasia.com/

Industry

Machinery

Founded

1874