Commercial Underwriting Director, Programs - Hybrid/Remote Opportunity

The Mutual Group; Boston (MA); Hybrid; USD 138,000 - 175,000; Full time

Benefits offered by this job

401(K) retirement plan with company match

Flexible work schedules

Educational assistance

Generous time off program

Job summary

A leading insurance firm is seeking a Commercial Underwriting Director to lead strategy and execution for its Programs business unit. The role includes managing a team, optimizing program structures, and maintaining key relationships with brokers and MGAs. An ideal candidate has over 5 years of industry experience, with strong leadership and financial management skills. This full-time position offers a competitive salary ranging from $138,000 to $175,000, hybrid/remote work options, and benefits including 401(K) matching.

Qualifications

• Minimum of 5+ years of Program experience in the insurance industry.
• At least 2+ years in a management or leadership role.

Responsibilities

• Develop and implement strategic plans for program expansion.
• Oversee operations to drive efficiency and quality outcomes.
• Manage a team of underwriters and support staff.

Skills

Leadership skills

Budgeting and financial management

Analytical and problem-solving skills

Negotiation expertise

Effective communication

Education

Bachelor’s degree

Job description

Overview

Join to apply for the Commercial Underwriting Director, Programs - Hybrid/Remote Opportunity role at The Mutual Group.

The Underwriting Director for Programs leads the overall strategy, execution, and profit and loss performance of the GuideOne Programs business unit. This role ensures alignment of long-term strategic and financial goals with effective business processes to successfully manage delegated authority arrangements.

Responsibilities

• Develop and implement strategic plans to expand and enhance programs in alignment with organizational objectives.
• Oversee daily operations and performance of programs, driving efficiency, effectiveness, and quality outcomes.
• Optimize program structure and underwriting capacity to minimize volatility and drive sustainable, long-term growth in premium and surplus.
• Manage Programs team of underwriters and support staff who handle day-to-day underwriting and distribution activities.
• Cultivate key MGA and broker relationships to ensure an optimal portfolio generating steady growth and profit.
• Design and develop internal capabilities that support underwriting and stewardship of profitable programs.
• Collaborate with Analytics, Programs team, and other resources to monitor top and bottom-line results and identify appropriate actions as needed, including management of authority, pricing, terms and conditions, appetite, and guidelines.
• Manage budget for the programs team to ensure delivery of target expense ratio.
• Collaborate with other functional teams to ensure proper governance and oversight.
• Develop and refine program audit protocols to maintain underwriting integrity and regulatory compliance.
• Serve as a strategic advisor to executive leadership on the MGA market landscape, competitive positioning, and emerging opportunities.
• Represent the company at industry events, conferences, and MGA partner meetings, effectively communicating value, vision and strategy in the marketplace.

Qualifications

• Experience: Minimum of 5+ years of Program experience in the insurance industry, with at least 2+ years in a management or leadership role.
• Education: Bachelor’s preferred, but not required.

Skills & Knowledge

• Proven leadership skills with the ability to inspire teams and influence stakeholders.
• Strategic mindset with the ability to translate long-term vision into actionable initiatives.
• Expertise in budgeting, financial management, and P&L oversight.
• Excellent verbal and written communication skills with the ability to clearly convey complex concepts.
• Strong analytical and problem-solving skills to evaluate risks, interpret data, and support sound decision-making.
• Demonstrated negotiation expertise with a track record of securing favorable agreements.
• Deep knowledge of insurance operations, risk management, and business operations.

Compensation

• $138,000 - $175,000 commensurate with experience, plus bonus eligibility

Benefits

• Competitive base salary plus incentive plans for eligible team members
• 401(K) retirement plan with company match up to 6%
• Free basic life and AD&D, long-term disability and short-term disability insurance
• Medical, dental and vision plans
• Wellness incentives
• Generous time off program including personal, holiday and volunteer PTO
• Flexible work schedules and hybrid/remote options for eligible positions
• Educational assistance

Additional

• Seniority level: Director
• Employment type: Full-time
• Job function: Finance and Sales
• Industry: Insurance

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