Commercial Training Manager - Microbial

Charles River Labs; Wilmington (MA); On-site; USD 80,000 - 105,000; Full time

Job summary

A leading life sciences company is seeking a Commercial Training Manager to develop and execute training programs that enhance sales force productivity. The ideal candidate will have over 5 years of experience in sales enablement and a strong background in technical education. Responsibilities include optimizing training content, evaluating effectiveness, and collaborating with various teams to meet strategic goals. The offered salary range is between $80,000 and $105,000 annually, alongside comprehensive benefits.

Benefits

401(k)

Paid time off

Health and wellness coverage

Work life balance flexibility

Qualifications

• Minimum 5 years experience in sales enablement or product training.
• Strong cross-functional collaboration skills.
• Excellent presentation skills and attention to detail.

Responsibilities

• Lead development of training programs for sales roles.
• Evaluate training effectiveness and optimize content.
• Partner with management to define training goals.

Skills

Sales enablement

Technical education

Stakeholder management

Communication

Analytical skills

Education

Bachelor’s degree in life sciences, sales, or related discipline

Tools

Salesforce.com

Excel Pivot tables

Job description

Job Summary

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well‑being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

Commercial Training Manager

The Commercial Training Manager will lead the development and execution of initiatives aligned with the Microbial Solutions Commercial Training Strategic Plan supporting our mission, vision, and key business priorities. The role manages sales operations including sales administration, sales training, and commercial team onboarding, and develops processes and tools essential to the sales force productivity. Efforts include sales process and tools optimization, reporting and measurement of KPIs, sales training programs, and technology infrastructure design. The manager works closely with key stakeholders to generate content on effective portfolio knowledge and positioning, best practices in territory management and utilization of sales tools, and manages continuous training for the team and the onboarding program for new hires.

Objectives of the Role

Partner with Sales Leadership and Marketing to define training goals that translate strategy into effective field execution. Build and maintain comprehensive onboarding covering product, process, industry, and tools for all sales roles. Act as a change leader within the Commercial organization, driving adoption of new learning technologies and shaping a culture of performance excellence. Identify knowledge and skill gaps and create competency‑based learning solutions to close them. Apply instructional design methodology, adult learning principles, and project management expertise when planning, developing, and facilitating learning curricula. Design, develop, and deliver training programs for NPI’s, service enhancements, and strategic partnerships using classroom training, e-learning, and workshops. Evaluate training effectiveness continuously and optimize content through assessments, surveys, and stakeholder feedback. Manage the training budget, resources, and logistics for efficient delivery. Partner with hiring managers to initiate onboarding activities, coordinate logistics with Sales Operations Administrator, travel with sales representatives to determine training needs, conduct orientation to sales process, and stay current on industry trends.

Training Execution and Global Expansion

Ensure seamless training execution and oversee planning, logistics and delivery to provide an engaging, high‑impact experience for all participants. Support global training expansion and partner with the team to ensure training is successfully executed in APAC regions. Develop and lead training interactions and workshops for regional/global sales meetings and mid‑year meetings as needed.

Job Qualifications

• Education: Bachelor’s degree (BA/BS) equivalent in life sciences, sales, or related discipline.
• Experience: Minimum 5 years in sales enablement, product training, or technical education in high‑growth B2B life sciences; prior sales experience in managing customer relationships and revenue generation preferred.
• Strong cross‑functional collaboration and stakeholder management skills, with the ability to grow a team with internal and outside talent.
• Bias for action—executing quickly, testing new ideas, and iterating based on results.
• Excellent communication, presentation skills and attention to detail. Proficient in standard office applications and CRM (Salesforce.com or similar).
• Strong sales experience, passion for teaching, collaborative, and willingness to challenge themselves and the organization for growth.
• Proficiency managing analytically rigorous initiatives. IT proficiency in CRM databases, Excel Pivot tables and mobile technologies.

Compensation Data

The pay range for this position is $80,000 - $105,000K USD annually. Salaries vary within the range based on factors including experience, skills, education, certifications, and location.

Benefits

We’re committed to providing benefits that elevate your quality of life including bonus/incentives based on performance, 401(k), paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance flexibility.

Equal Employment Opportunity

Charles River Laboratories is an equal‑opportunity employer and is committed to providing equal employment opportunities for all qualified applicants and employees without regard to race, color, sex, religion, national origin, ancestry, age, mental or physical disability, family status, pregnancy, military or veteran status, or any other characteristic protected by federal, state, or local laws.