Commercial Subrogation Specialist - Remote

AAA - CSAA Insurance Group; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading insurance company is seeking a motivated Commercial Subrogation Specialist to manage subrogation recovery for automobile and commercial claims. This remote role involves investigating claims, negotiating settlements, and ensuring compliance with regulations. Ideal candidates will have automotive claims experience and possess strong analytical and communication skills.

Benefits

401(k) with company match

Performance bonus

Flexible working options

Career development opportunities

Qualifications

• 2-3 years of automotive claims liability experience required.
• Strong customer service and negotiation skills needed.
• Adjuster license must be obtained within 90 days.

Responsibilities

• Investigate and handle various subrogation claims.
• Negotiate and conclude recovery settlements.
• Process inter-company arbitrations on minor claims.

Skills

Negotiation

Analytical Skills

Problem Solving

Communication

Education

High School Diploma or GED

Job description

Commercial Subrogation Specialist - Remote

External candidates: In order for your application to be correctly processed please sign-in before you apply

Internal candidates: Please go to Workday and click "Find Jobs" link under Career

Thank you for considering opportunities with us!

Job Title

Commercial Subrogation Specialist - Remote

External candidates: In order for your application to be correctly processed please sign-in before you apply

Internal candidates: Please go to Workday and click "Find Jobs" link under Career

Thank you for considering opportunities with us!

Job Title

Commercial Subrogation Specialist - Remote

Requisition Number

R7245 Commercial Subrogation Specialist - Remote (Open)

Location

Arizona - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 20 more}

Job Information

We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today’s way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with tailored solutions. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a Commercial Subrogation Specialist!

Your Role:

This position consists of low to medium complexity claims handling and is responsible for investigating, researching, and concluding subrogation recovery for automobile, commercial losses, and specialized services. In this role you will handle various types of personal and commercial subrogation claims with a primary focus on more complicated recoveries.

Under general direction, you will handle an inventory consisting of automotive damage, disputed liability, government entity, coverage limits, and commercial subrogation and cross-jurisdictional claims. The specialist will initiate and hear arbitration between companies on disputed liability and/or damage claims. Within their authority, the subrogation specialist will negotiate and conclude recovery settlements while maintaining strict regulatory compliance.

Handles any commercial product types including but not limited to auto, fleet, general liability, last mile delivery, inland marine, and excess & surplus. Will handle claims in any geographic venue. Handles claims involving many vehicle types that may include but is not limited to auto, motorcycles, scooters, recreational vehicles, autonomous driving vehicles, autonomous delivery vehicles, remote-controlled delivery vehicles, watercrafts, and trucks.

Your work:

• Answers and assists in all incoming subrogation calls. Investigates, evaluates, negotiates, and adjusts/settles to conclusion auto or property damage claims and out-of-state losses within a specific draft authority, typically $12,500 or less. This involves non-complex and complex liability claims and claims not requiring outside field adjustment.
• Handles a variety of subrogation claims such as total losses; verified/government claims; Uninsured Motorist claims; limit claims due to liability cover for adverse carriers; and partial recoveries. Also handles any and all types of arbitration filings, excluding Medical and Personal Injury claims except in Kentucky. Responsible for confirming file closure in all systems (i.e., CAS, E-Hub, etc.).
• Responsible for filing E-Subro Hub or inter-company arbitrations on minor claims as required.
• Responsible for determining appropriate collection method (i.e., outside agency or CSAA Subrogation Law Department).
• Responsibilities may include processing/allocating liability deductible and/or self-insured retention recovery from insureds back to individual claim files.

Required Experience, Education and Skills

• 2-3 years of automotive claims liability experience
• General knowledge of Department of Insurance regulations
• Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment
• High School (HS)/GED or 1 year customer service experience in a virtual environment leveraging internet, phone, and chat features industry
• Strong customer service and negotiation skills
• Proficient analytical, problem-solving, prioritization and organizational skills
• Basic math and computer skills
• Strong oral and written communication skills
• Ability to type 50 wpm
• Ability to work in a team environment
• Ability to take direction and act accordingly
• Critical thinking and strong logic and reasoning skills

What would make us excited about you?

• College Degree
• 3+ years of automotive claims liability experience
• Advanced knowledge of Department of Insurance regulations and compliance requirements
• General understanding of different lines of coverage
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
• Travels as needed for role, including divisional / team meetings and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

Mobilitas Careers

At Mobilitas, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join us: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]

As part of our values, we are committed to supporting inclusion and diversity. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

Mobilitas is an equal opportunity employer.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Must have authorization to work indefinitely in the US

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

#LI-ML1

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About the company

American Automobile Association is a federation of motor clubs throughout North America.

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