Commercial, Strategy, Ops

Axiom; San Francisco (CA); Hybrid; USD 180,000 - 280,000; Full time

Job summary

Axiom, based in San Francisco, seeks a world-class operator to own commercial strategy and operations for its enterprise pharma and AI initiatives. You will manage pilots, convert revenue across major accounts, and partner with leadership to drive durable enterprise adoption.

You will build relationships across scientific, technical, business, and legal teams, orchestrating deals, pricing, and expansion while shaping product direction with customer insights and high-conviction decisions.

Qualifications

• World-class operator with a track record of driving complex enterprise relationships to revenue.
• Deep understanding of pharma/biotech discovery workflows and adoption of platforms.
• Exceptional customer management and internal coordination skills.

Responsibilities

• Own pilot execution and pilot-to-revenue conversion across the commercial pipeline.
• Map accounts and progression strategy for major pharma and AI labs.
• Turn customer excitement into durable enterprise adoption with leadership alignment.
• Chart growth paths for accounts from six to eight figures.
• Build relationships across scientific, technical, business, legal, procurement, and executive teams.
• Lead pipeline management, forecasting, pricing, packaging, and deal strategy.
• Advocate for customer needs inside product, roadmap and company direction.
• Drive partnerships: SaaS licenses, research collaborations, and data relationships.
• Collaborate with CEO to shape strategy and drive high-conviction decisions.
• Maintain deep in-person presence with customers and at conferences.

Skills

Enterprise revenue growth

Pharma/biotech knowledge

Customer management

Strategic partnerships

Cross-functional coordination

Commercial strategy

AI product vision

Job description

About Axiom

Axiom is building an ecosystem to compound technology which will replace animal testing and, over time, reshape how clinical trials are run. We work with many different partners to turn capital into data and machine learned models then deploy those models into the largest pharmaceutical companies in the world to improve how medicines are developed.

It starts with deeply understanding the needs of drug hunters inside large pharma, especially around drug toxicity and safety. Those needs shape the world-class datasets we build from scratch. We then use that data to advance our own ML research, while also collaborating with leading AI labs to improve frontier models’ ability to reason over Axiom’s data inside Axiom’s agent harness. This creates a compounding loop: deeper customer understanding shapes the data we generate; better data improves frontier models, Axiom’s fine-tuned models, and our agentic infrastructure; stronger models and tooling expand the capabilities we can offer; and those capabilities are forward deployed into pharma’s drug discovery workflows, where scientists use them to solve the highest value drug discovery problems.

In turn, this helps us identify the next problems to tackle. Today, we are focused on solving drug-induced liver injury through an integrated data and agentic system already being used by 7 of the top 20 pharma companies and several of the world’s most innovative biotechs. Over time, Axiom will invest billions into the world’s largest human datasets across all the major organ systems, paired with an agentic harness that uses this data to predict human drug outcomes dramatically better than animals and phase 1 clinical trials.

What You Will Do

You will own the commercial strategy and operations.

You will:

• Work with the founders and team to map the people and phased progression strategy for every major account including top pharmaceuticals and AI research labs

• Own pilot operational execution and pilot-to-revenue conversion across Axiom’s commercial pipeline

• Partner closely with the CEO and technical leadership to turn customer excitement into durable enterprise adoption for companies ranging in size from $100B to over $1T

• Chart the course for major accounts going from 6 figures to 7 figures to 8 figures and beyond

• Build relationships across scientific, technical, business, legal, procurement, and executive teams

• Build and run a rigorous commercial operating system: pipeline management, forecasting, pricing, packaging, deal strategy, and expansion

• Act as the voice of the customer inside Axiom, bringing energy, urgency, debate, and insight from the field back into product, roadmap, and company direction

• Drive creative dealmaking across SaaS, platform licenses, strategic research collaborations, drug discovery partnerships, and data relationships

• Partner with the CEO as a true counterpart, shaping strategy, refining company direction, and pushing decisions through high conviction, intense debate

• Be deeply present in person, in the office, with customers, and at conferences build deep relationships with all parts of the organizations to drive customer outcomes

• Handle all the dirty work and operations by pushing deals through legal, procurement, and IT while also ensuring the Axiom team is executing flawlessly

• Help ensure the trains run on time internally across the highest priority customer and company initiatives

What We Are Looking For

• A world-class operator with a strong commercial, operations, and strategy background with a track record of driving complex enterprise relationships to real revenue

• Deep understanding of pharma and biotech, including discovery workflows, toxicology, DMPK, and how large organizations evaluate and adopt new platforms

• Exceptional at customer management, commercial strategy, and internal coordination / operations

• Works extremely hard and sees their work as being a major part of their identity.

• Strong product instinct and customer empathy with a natural ability to bring customer needs back into the company

• Deep, innate curiosity for the science and software

• Highly intelligent, highly energetic, highly persuasive, and highly ambitious.

• Able to hold conversations with some of the most successful drug hunters and AI researchers in the world

• Strong technical chops Able to fluently and credibly discuss AI, scientific product vision, and business strategy with customers, executives, and internal technical teams.

• Creative dealmaker who can structure non-obvious partnerships and get difficult deals done

• Strong operator who can introduce rigor, accountability, and clarity without creating bureaucracy.

• Comfortable pushing back on the CEO and leadership team with sharp, well-thought opinions.

• Thrives in an intense, high expectation, in person, honest, blunt environment.

• Based in San Francisco, with regular travel to customers and conferences.