Commercial Specialist

AutoZone

West Chester (Chester County)

On-site

USD 55,000 - 75,000

Full time

6 days ago

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Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

AutoZone in-store discount

401(k) with company match and Stock-Pu

AutoZoners Living Well Program for MH

Opportunities for career growth

Paid time off

Life, short- and long-term disability

Health Savings and Flexible Spending

Job summary

AutoZone in West Chester, PA is seeking a Commercial Specialist to support commercial sales and service operations. You’ll drive WOW! customer service, assist commercial customers with product selection and order management, and coordinate deliveries to ensure timely fulfillment.

You will also handle billing processes, build customer relationships, and contribute to safety and compliance while growing within the department. This full-time role emphasizes teamwork and a strong service mindset.

Qualifications

Strong customer service and communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Familiarity with billing, inventory, and delivery processes.
Commitment to safety and compliance with company procedures.
Valid driver’s license and a clean driving record.

Responsibilities

Assist commercial customers with product selection and order management.
Maintain accurate billing records and ensure on-time deliveries.
Conduct account visits to build relationships and ensure service quality.
Generate new business through inbound calls and in-person outreach.
Follow cash handling procedures, including deposits and collections.
Document and inspect all deliveries for accuracy and condition.
Monitor and report on vehicle maintenance and safety.
Manage battery consignment inventory and perform weekly stock checks.
Handle returns and accident procedures according to company policy.
Lead the commercial department in the absence of the Commercial Sales Manager.
Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing

Inventory management

Delivery processes

Safety compliance

Driver's license

Job description

As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.

Responsibilities

Assistcommercial customerswith product selection and order management.

Maintain accuratebilling recordsand ensureon-time deliveries.

Conductaccount visitsto build relationships and ensure service quality.

Generate new business throughoutbound callsandin-person outreach.

Followcash handling procedures, including deposits and collections.

Document and inspect all deliveries for accuracy and condition.

Monitor and report onvehicle maintenance and safety.

Managebattery consignment inventoryand perform weekly stock checks.

Handlereturns and accident proceduresaccording to company policy.

Lead the commercial department in the absence of theCommercial Sales Manager.

Promote asafe and compliant work environmentfor all team members.

Qualifications

What We Are Looking For

Strong customer service and communication skills.

Ability to manage multiple tasks in a fast-paced environment.

Familiarity with billing, inventory, and delivery processes.

Commitment to safety and compliance with company procedures.

Valid driver’s license and a clean driving record.

You’ll Go the Extra Mile If You Have

Previous experience in commercial sales or automotive retail.

Knowledge of AutoZone systems and procedures.

Experience managing or supporting a team.

Strong organizational and problem-solving skills.

Exceptional Communication: Strong people skills and effective communication in both Spanish and English.

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone

AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

Exclusive discounts and perks, including an AutoZone in-store discount

401(k) with company match and Stock Purchase Plan

AutoZoners Living Well Program for free mental health support

Opportunities for career growth

Additional Benefits for Full-Time AutoZoners:

Paid time off

Life, and short- and long-term disability insurance options

Health Savings and Flexible Spending Accounts with wellness rewards

Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active‑Duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.

Job Info