Commercial Service Technician (REF/ALS/HVAC)

Day & Nite / All Service; Village of New Hyde Park (NY); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Refrigeration Service Technician to join their dynamic team. This role involves performing scheduled maintenance, troubleshooting, and providing exceptional customer service for commercial refrigeration equipment. The company prides itself on delivering comprehensive solutions and fostering a collaborative work environment. With a focus on employee growth and satisfaction, you'll have the opportunity to develop your skills while contributing to the success of a company that values integrity and professionalism. If you have a passion for service excellence and a strong background in refrigeration, this is the perfect opportunity for you.

Benefits

Comprehensive medical benefits

401k plan

Employee discounts on services

Gym reimbursement program

Quarterly performance bonuses

Qualifications

• Minimum of 5 years experience in Refrigeration repair.
• Extensive knowledge of all types of Refrigeration equipment.

Responsibilities

• Perform scheduled maintenance and troubleshooting of refrigeration equipment.
• Provide high-quality customer service based on company SOP.

Skills

Refrigeration repair experience

Customer service

Communication skills

Inventory management

Safety compliance

Education

CFESA certification

Universal CFC recovery Certification

Tools

Computer tablet

Job description

Operating under the Day & Nite Refrigeration, Day & Nite HVAC, All Service Kitchen Equipment, and Popular Plumbing brands, The Day & Nite Family of Companies is a leading provider of commercial installation, maintenance, and repair services in key and expanding US markets. Ensuring greater customer productivity and profitability, The Day & Nite Family of Companies delivers the most comprehensive and timely solutions serving as a premier partner with the discriminating hospitality customers we serve. We continue to enhance our high-level service offering by enriching our team through ongoing training, advancement opportunities, interdepartmental collaboration, and balanced profitable growth.

Through both organic growth and regional expansion of our operations, The Day & Nite Family of Companies will continually reach a larger customer base while continuing to build complete stakeholder trust as the nation’s leading equipment service partner. By fortifying our clients' bottom line and productivity, The Day & Nite family of companies will continue to post double-digit annual growth, creating rewarding career opportunities for high performing employees.

We are interested in hearing from and meeting with professionals sharing the same passion for service excellence and growth as we have!

Refrigeration Service Technician

As Refrigeration Service Technician, you will be expected to perform scheduled preventative maintenance, overhauls, and troubleshooting of all types of Refrigeration equipment.

Responsibilities Of HVAC Service Technician

• Perform scheduled preventive maintenance, overhauls, and troubleshooting of all types of Commercial refrigeration equipment.
• Provide high quality customer service based on our company SOP policy.
• Must be professional, courteous, and respectful to our customers as well as fellow employees.
• Communicate effectively with customers, managers, and dispatchers.
• Honesty and integrity are a must.
• Develop rapport with each customer to understand the right products, parts, and services needed.
• Ability to explain opportunities for aging, inefficient equipment for replacement.
• Inventory and requisition parts and materials needed for each job with our online ordering system.
• Responsible for timely completion of assigned work orders.
• Complete all work tasks in a safe and efficient manner in accordance with company safety standards.
• Use and follow safety guidelines for tools and equipment.
• Participate in an on-call duty rotation and respond to after-hours emergencies.

Required Experience For Refrigeration Service Technician

• Minimum of 5 years Refrigeration repair experience.
• Extensive knowledge of all types of Refrigeration equipment.
• CFESA certification is a plus.
• Proven competency in Refrigeration repair.
• Universal CFC recovery Certification.
• Must be able to read equipment schematics.
• Ability to read English and interpret documents and communicate effectively both verbally and in writing.
• Computer tablet experience.
• Positive attitude, highly organized, and energetic.
• Valid driver’s license with a good driving record.
• Must pass company drug test and background check.
• Good personal appearance and the physical ability to lift 50+ pounds.
• Engaging personality for our fast-paced, goal-driven environment.
• Competitive individual contributor who loves to win as a team.
• Highly motivated, self-starter who is flexible with a great attitude.

Compensation is commensurate with experience, with eligibility for earning quarterly performance bonuses based on achieving critical targets in customer satisfaction, process improvement, and professional development evaluations. We offer comprehensive ADP medical benefits on the first day of the month following 60 days of employment and 401k after 3 months. Employee perks & discounts on various services, such as wireless plans, entertainment, sporting events, and gym reimbursement program.

As our business runs 365 days a year supporting the hospitality sector, this role may require evenings and weekends.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Information Technology

Industries

Facilities Services