Commercial Service Technician

HomeTeam Pest Defense; Naperville (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

HomeTeam Pest Defense, a leader in pest control, seeks an Orkin Commercial Service Technician. This role offers extensive training and career growth opportunities, making it ideal for those with or without previous experience. You will provide pest control services on designated routes while prioritizing customer satisfaction with a commitment to safety and professionalism.

Benefits

Company vehicle with gas card

Paid training and career advancement opportunities

Comprehensive benefits package including medical, dental and vision

401(k) with company match

Paid vacation and holidays

Employee discounts

Tuition reimbursement

Qualifications

• Must be able to work independently and manage route-based assignments.
• Ability to obtain appropriate pesticide license within 90 days (company paid).

Responsibilities

• Complete award-winning training to serve customers.
• Operate a company vehicle and maintain cleanliness of equipment.
• Inspect customer properties and conduct necessary pest control actions.

Skills

Safety

Professionalism

Empathy

Integrity

Innovation

Education

High School Diploma or equivalent

Job description

Overview

Company Vehicle and Paid Training Provided

Want to Join the Best in Pest? Go Pro with Orkin.

As an Orkin Pro, you’ll be the professional delivering on the promise of a safe place to live, work, and play behind pest control’s best-known brand.

Be part of a purpose-driven team with a reputation built on almost 125 years of a service-minded approach to providing peace of mind where people value it most: their home.

It’s more than a job—it’s a career with growth potential and benefits that go beyond the basics. And with Orkin’s award-winning training program, we’ll give you all the tools and technology you need to succeed. That means no industry experience required to start and build a career as an Orkin expert.

Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession-resistant.

You can count on a career with the Best in Pestswhere you’ll work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.

Responsibilities

The Orkin Commercial Service Technician commits to safely and professionally providing the highest level of protection and service to their customers on a designated service route. Their career starts with in-depth, award-winning training that prepares them with the skills needed to succeed in the responsibility of daily route operations, scheduling, issue diagnosis and treatment planning. With each customer, Orkin Pros work to understand problems and do the right thing to resolve them.

You will...

• Complete our award-winning training to learn the skills and knowledge required to serve our customers
• Prioritize safety in all responsibilities
• Follow a route schedule and daily operation schedule within an assigned territory and ensure timely and safe arrival at each customer’s location
• Operate a company vehicle safely and ensure cleanliness of the vehicle and equipment
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Serve as a problem solver for each customer with empathy by listening to and understanding their needs and utilizing Orkin Pro expertise to recommend the most efficient and innovative solution
• Meet with customers in their businesses or homes to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management
• Inspect the interior and exterior of the customer’s property—don’t worry, we teach you how!
• Communicate with customers to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management program
• Complete all required service-related documentation in a handheld device provided for speed and accuracy

We Offer...

• Competitive earnings starting at $18 to $22 USD per hour
• Company vehicle with gas card provided upon route assignment
• Extensive paid training up front and on an ongoing basis to support continuous improvement; no prior pest control experience is required
• Career opportunities to grow and advance in the company and improve compensation
• Competitive pay with commission opportunity
• Company vehicle and gas card
• Comprehensive benefits package including medical, dental, vision & life insurance
• 401(k) plan with company match, employee stock purchase program
• Paid vacation, holidays and sick leave
• Employee discounts, tuition reimbursement and dependent scholarship awards

Why Orkin?

• You are interested in an opportunity with career potential in a reliable, recession-resistant industry
• You have a service-oriented mindset that leads you to build loyalty and trust with customers
• You hold yourself responsible to commitments
• You value being part of a team
• You want to keep learning, improving and developing as a leader
• You want to join a company that supports the community
• You want a career with a purpose at a mission-driven company that values
  • Safety
  • Professionalism
  • Empathy
  • Integrity
  • Innovation

Qualifications

Minimum Requirements:

• No Experience Required – we’ll train you to be a Pro!
• High School Diploma or equivalent required
• Valid driver’s license required
• Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid)
• Ability to work in the field independently, manage route-based assignments and interact with our great customers inside their businessesand/or homes

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

• Safely use a ladder within the manufacturer's weight capacity
• Occasionally lift and carry up to 50 lbs.
• Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl.
• Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator
• Willing to work in different types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

Minimum Requirements:

• No Experience Required – we’ll train you to be a Pro!
• High School Diploma or equivalent required
• Valid driver’s license required
• Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid)
• Ability to work in the field independently, manage route-based assignments and interact with our great customers inside their businessesand/or homes

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

• Safely use a ladder within the manufacturer's weight capacity
• Occasionally lift and carry up to 50 lbs.
• Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl.
• Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator
• Willing to work in different types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

The Orkin Commercial Service Technician commits to safely and professionally providing the highest level of protection and service to their customers on a designated service route. Their career starts with in-depth, award-winning training that prepares them with the skills needed to succeed in the responsibility of daily route operations, scheduling, issue diagnosis and treatment planning. With each customer, Orkin Pros work to understand problems and do the right thing to resolve them.

You will...

• Complete our award-winning training to learn the skills and knowledge required to serve our customers
• Prioritize safety in all responsibilities
• Follow a route schedule and daily operation schedule within an assigned territory and ensure timely and safe arrival at each customer’s location
• Operate a company vehicle safely and ensure cleanliness of the vehicle and equipment
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Serve as a problem solver for each customer with empathy by listening to and understanding their needs and utilizing Orkin Pro expertise to recommend the most efficient and innovative solution
• Meet with customers in their businesses or homes to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management
• Inspect the interior and exterior of the customer’s property—don’t worry, we teach you how!
• Communicate with customers to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management program
• Complete all required service-related documentation in a handheld device provided for speed and accuracy

We Offer...

• Competitive earnings starting at $18 to $22 USD per hour
• Company vehicle with gas card provided upon route assignment
• Extensive paid training up front and on an ongoing basis to support continuous improvement; no prior pest control experience is required
• Career opportunities to grow and advance in the company and improve compensation
• Competitive pay with commission opportunity
• Company vehicle and gas card
• Comprehensive benefits package including medical, dental, vision & life insurance
• 401(k) plan with company match, employee stock purchase program
• Paid vacation, holidays and sick leave
• Employee discounts, tuition reimbursement and dependent scholarship awards

Why Orkin?

• You are interested in an opportunity with career potential in a reliable, recession-resistant industry
• You have a service-oriented mindset that leads you to build loyalty and trust with customers
• You hold yourself responsible to commitments
• You value being part of a team
• You want to keep learning, improving and developing as a leader
• You want to join a company that supports the community
• You want a career with a purpose at a mission-driven company that values
  • Safety
  • Professionalism
  • Empathy
  • Integrity
  • Innovation