COMMERCIAL SERVICE TECHNICIAN

K&D Factory Service; Lock Haven (Clinton County); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Monthly technician bonus

Overtime pay & double time for on-call

Paid time off & holiday pay

Health, dental & vision insurance

Company-paid life and disability

401(k) with company match

Company vehicle, phone & tablet

Ongoing paid training

Town Shares program

Job summary

K&D Factory Service is seeking a Commercial HVAC/R and Kitchen Service Technician (Dual Tech) for the Lock Haven area. With a history spanning back to 1945, the company services commercial refrigeration, HVAC, and food service equipment across Pennsylvania from seven branches.

Join a team that emphasizes hands-on service, safety, and customer satisfaction. Responsibilities include diagnosing issues on dispatched calls, accurate reporting on a tablet, and maintaining excellent customer

Qualifications

• 2+ years of experience servicing commercial kitchen equipment, HVAC/R or related industry.
• Strong knowledge of gas, steam, electrical, or mechanical systems.
• Driving record must align with safety standards.
• Background check and drug screen required.

Responsibilities

• Perform dispatched service calls, diagnose and repair issues with commercial equipment.
• Document all service activities accurately on the tablet after each call.
• Provide excellent customer experience and coordinate with internal team members.
• Work on-call schedule with overtime pay.
• Operate and manage company-issued vehicles, tools, and equipment per guidelines.

Skills

HVAC/R expertise

Kitchen equipment service

Customer service

Education

CFESA Certification (plus)

Tools

CFESA training

Job description

Commercial HVAC/R and Kitchen Service Technician (Dual Tech)

Multiple Locations Across Pennsylvania Full-Time

Experienced Technicians Wanted (2+ Years)

Lock Haven Area

K&D Factory Service has been servicing the Keystone State since 1945. K&D specializes in the repair of commercial refrigeration, HVAC, and food service equipment in restaurants, schools, hospitals, and nursing homes. Our technicians are servicing the Pennsylvania area out of 7 branches in Harrisburg, York, Lancaster, Williamsport, Allentown, Altoona, and Scranton. We are seeking Technicians with 2+ years of industry or related experience to join our team!

What You’ll Do:

• Perform dispatched service calls, diagnose, and repair service issues, and all other problems with commercial equipment
• Report all service activities accurately on the tablet after every call
• Provide excellent customer experience in supporting customers and partnering with internal team members
• Ability to work on-call schedule (Including overtime pay)
• Operate and manage company-issued vehicles, tools, and equipment according to company guidelines

What You Need to Apply:

• 2+ years of experience servicing commercial kitchen equipment, HVAC/R or in a related industry
• Strong Knowledge of gas, steam, electrical, or mechanical systems
• Driving record must align with our safety standards
• Strong problem-solving skills and a customer-first mindset
• CFESA Certification or manufacturer training is a plus!
• Must be 18 years of age
• Completion of a Successful background check and drug screen

What We Offer:

• Competitive hourly pay + monthly technician bonus program
• Overtime and double time for on-call work
• Paid time off + holiday pay
• Health, dental & vision insurance
• Company-paid life and disability insurance
• 401(k) with company match
• Fully stocked company service truck, phone, tablet, and uniforms
• Ongoing paid training through CFESA and manufacturers
• Enjoy the benefits of our Town Shares program, giving you the opportunity to share in the long-term financial success of our company as you grow with us!

K&D Factory Service is an equal opportunity employer. We believe in building a diverse team and a supportive work environment where your experience is respected and your growth is encouraged.

K&D Factory Serviceis a division of Unlimited Service Group,

"All Unique, All United."