Commercial Service Plumber

TechPro Mechanical, LLC; Westfield (IN); On-site; USD 55,000 - 85,000; Full time

Job summary

TechPro Mechanical, LLC in Westfield, Indiana, is hiring an experienced Commercial Service Plumber to diagnose, repair, and install plumbing systems for commercial customers, including restaurants and retail facilities. Based out of the Westfield office, you will own service calls, communicate clearly with customers and the office, and ensure high-quality workmanship from diagnosis through completion.

Ideal candidates bring Indiana plumbing licensure, strong troubleshooting skills, and the

Qualifications

• Plumbing service and repair experience capable of handling routine service calls independently.
• Current Indiana plumbing licensure appropriate to the work.
• Strong troubleshooting and knowledge of water supply, drainage, fixtures, and water heaters.
• Valid driver's license and driving record meeting company requirements.
• Clear communication, dependable attendance and professional conduct with customers and coworkers.
• Ability to use a smartphone or tablet for service documentation.
• Ability to manage time and request authorization when needed.
• Ability to perform essential field duties including lifting up to 55 pounds and working in confined spaces.

Responsibilities

• Diagnose and repair leaks, drainage problems, fixture failures, water heater issues and other commercial plumbing concerns.
• Repair and replace piping, fixtures, faucets, toilets, valves, and related components.
• Drain cleaning, hydro jetting, and camera inspections when trained; document findings and recommendations.
• Explain problems and repair options to customers; keep dispatch informed of progress.
• Provide clear scopes, measurements, photos and material needs for additional work.
• Document labor, materials and findings in our service software.
• Work within approved scope or obtain necessary authorization from the customer.
• Test completed repairs, check for leaks and ensure proper operation; leave area clean.
• Follow plumbing codes, company procedures and site safety requirements.
• Maintain organized service vehicle, tools and stocked materials.
• Participate in on-call rotation and assist less-experienced team members.

Skills

Plumbing service

Troubleshooting

Communication

Time management

Driving

Service documentation

Education

Indiana plumbing license

Tools

Service Fusion

Job description

Commercial Service Plumber

TechPro Mechanical, LLC | Westfield, Indiana | Full Time

Put your plumbing experience to work where your skill, judgment, and customer service matter.

TechPro Mechanical is hiring an experienced Commercial Service Plumber to support our commercial customers throughout Central Indiana. Based out of our Westfield office, you'll diagnose plumbing problems, complete repairs and installations, and help keep restaurants, retail stores, and other commercial facilities operating.

We're looking for a dependable professional who takes ownership of service calls, communicates clearly, and delivers quality workmanship. You'll work directly with our Director of Plumbing Operations and coordinate with our office team to move jobs from diagnosis through completion.

Responsibilities

• Diagnose and repair: Troubleshoot leaks, drainage problems, fixture failures, water heater issues, and other commercial plumbing concerns. Identify the cause and recommend a lasting solution.

• Service and install: Repair and replace piping, fixtures, faucets, toilets, valves, water heaters, and related plumbing components.

• Clear and inspect drains: Perform drain cleaning and, where trained, hydro jetting and camera inspections. Document findings and recommend necessary repairs.

• Communicate with customers: Explain problems, repair options, and next steps professionally. Keep customers and dispatch informed of progress, delays, and return-visit needs.

• Support accurate proposals: Provide clear scopes, measurements, photos, and material requirements for additional repairs or replacement work.

• Document every call: Record labor, materials, diagnostic findings, work performed, photos, and follow-up recommendations in our service software.

• Work within approvals: Coordinate with the office before performing work outside the approved scope or customer spending authorization.

• Verify your work: Test completed repairs, check for leaks and proper operation, and leave the work area clean.

• Work safely: Follow applicable plumbing codes, company procedures, and jobsite safety requirements.

• Care for equipment: Maintain an organized service vehicle, tools, and stocked materials.

• Support the team: Participate in a scheduled on-call rotation and help less-experienced team members develop sound service practices.

Required Qualifications

• Plumbing service and repair experience, with the ability to handle routine service calls independently.

• Current Indiana plumbing licensure appropriate to the assigned work.

• Strong troubleshooting skills and practical knowledge of water supply, drainage, fixtures, and water heating systems.

• Valid driver's license and a driving record that meets company insurance requirements.

• Clear communication, dependable attendance, and professional conduct with customers and coworkers.

• Ability to use a smartphone or tablet to complete service documentation.

• Ability to manage time, prioritize work, and recognize when technical support or additional authorization is needed.

• Ability to perform essential field duties, including lifting and carrying up to 55 pounds, bending, kneeling, climbing ladders, and working in confined areas, with or without reasonable accommodation.

Preferred Experience

• Commercial service work in restaurants, retail facilities, or other occupied buildings.

• Drain cleaning, hydro jetting, and sewer camera inspections.

• Commercial water heater troubleshooting and replacement.

• Preventative maintenance and emergency service.

• Experience using Service Fusion or similar field