Commercial Service Manager, US Pest

The Terminix International Company Limited Partnership; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Cell phone

Laptop

Competitive compensation

Medical, dental and vision

Paid time off

Job summary

The Terminix International Company Limited Partnership is seeking a Commercial Service Manager to lead pest technician teams at a local branch, ensuring safe, compliant, and high-quality service delivery.

You will oversee scheduling, route efficiency, training, and inventory, while maintaining strong customer relationships and driving branch performance. A Associate’s degree and a valid driver’s license are required; relocation is encouraged.

Qualifications

• An associate’s degree and a valid driver’s license are required.
• 1–2 years of related experience is helpful, but not required.
• Willingness to relocate is highly desirable.
• You are able to effectively lead and motivate others.
• Strong communications skills – verbal, written, presenting.
• Problem solving and practical solutions.
• Ability to build rapport with customers and employees.
• Detail oriented and safety aware.
• Aptitude for basic/intermediate math for sales and service calculations.
• Comfortable working outside and in crawl spaces/attics.
• Must possess a valid driver’s license from state of residence.

Responsibilities

• Monitoring branch scheduling and ensuring pest tech routes are completed.
• Ensuring regulatory compliance and safety standards are met or exceeded.
• Responding to customer concerns and handling cancellation requests.
• Inspecting and evaluating the performance of Pest Technicians.
• Monitoring and maintaining inventory levels of pest control products.
• Facilitating continual training of local sales and service teams.

Education

Associate’s degree

Bachelor’s degree desirable

Job description

What is this role about?

Our Commercial Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.

What does a “Day-in-the-Life” look like?

Every day our teams of Commercial Pest Techs are out in the neighborhoods across the country visiting commercial customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction.

Here are a few more specifics of what you would be doing each day:

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancelation requests
• Inspecting and evaluating the performance of Pest Technicians
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

What do I need to be successful?

• An associate’s degree and a valid driver’s license are both requirements. (A four year degree is highly desirable)
• Having 1-2 years of related experience is very helpful, but not required
• Willingness to relocate is highly desirable
• You are able to effectively lead and motivate others
• You have strong communications skills – impersonal, written, presenting
• You are good at problem solving and coming up with practical solutions
• You are able to build rapport easily and establish trust with customers and employees
• You are detailed oriented and understand the importance of safety
• You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service
• Of course, given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary
• Must possess a valid driver’s license from state of residence

Why should I choose Terminix?

In addition to being part of an iconic brand with a rich 85 year history, here are some other highlights of what you would receive as a member of the Terminix Team.

• Comprehensive training and licensure, all paid by the company
• Company vehicle, gas card, cell phone, and laptop
• Highly competitive compensation (base salary plus bonus potential)
• Opportunities for advancement and career growth
• Medical, dental and vision coverage + discounts on Terminix brands
• Short/long-term Disability and Life Insurance
• Paid time off

Disclaimer

The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position.

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Savings and Retra…
• Work-Life Balance
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are a drug free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

Legal statements

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Benefits and compensation program

Since 1927, Terminix has been an industry leader in pest control. You’ll be on a mission to find and eliminate insect and rodent infestations, but we're more than just a pest control company. Terminix offers insulation services, wildlife control and many specialized services to help protect your home. It's hard work, but we offer great perks and opportunities for advancement for those who are up for the challenge.

Don’t let this opportunity crawl away, literally.