Commercial Service Manager

Boulevard Tire Center; Orlando (FL); On-site; USD 60,000 - 78,000; Full time

Job summary

Boulevard Tire Center in Orlando, FL is seeking a top-notch Service Manager to lead our service team and drive customer satisfaction in a fast-paced shop environment.

The ideal candidate has at least 1 year of management experience, strong knowledge of tire service, brakes, suspensions, and related vehicle systems, and excellent service sales and communication skills. We offer an excellent earning potential, benefits, paid vacation and 401k with opportunities for advancement.

Qualifications

• Considerable knowledge of pneumatic tools, equipment and methods used in the tire service industry.
• Working knowledge of diagnosing and repair of vehicle systems.
• Strong service sales and customer service skills.

Responsibilities

• Handle service calls and properly log them on the dispatch sheet.
• Handle phone sales and walk-in customers.
• Create a work order on all merchandise for service calls or deliveries, ensuring when merchandise pulled from the warehouse and a work order is created.
• Ability and flexibility to perform other duties as assigned by Manager.
• Ability and flexibility to work on Saturdays.

Skills

Pneumatic tools

Brake repair

Suspensions

CV axles

Tire balancing

Oil changes

Belts & hoses

Starters & alternators

Service sales

Customer service

Tools

Tools & equipment knowledge

Job description

Boulevard Tire Center - Serving Florida Since 1968 is looking for a top notch Service Manager in our Orlando FL location

This is an exciting career opportunity to get on board with the best provider of quality tire products and services, while leading the industry in innovative processes. You'll have all the tools you will need to service your customers including a full line of commercial tires for trucks and farm/industrial equipment, along with a full array of commercial, passenger and light truck services. Our ideal candidate will be able to effectively and efficiently handle all service calls and drive customer service in a fast paced environment.

Essential Functions

• Handle service calls and properly log them on the dispatch sheet.
• Handle phone sales and walk-in customers.
• Create a work order on all merchandise for service calls or deliveries, ensuring when merchandise pulled from the warehouse and a work order is created.

Other Duties

• Ability and flexibility to perform other duties as assigned by Manager.
• Ability and flexibility to work on Saturdays.

Knowledge, Skills And Abilities

• Considerable knowledge of pneumatic tools, equipment and methods used in the tire service industry and working knowledge on diagnosing and repair of vehicle systems.
• Skill and working knowledge in repair of brakes, suspensions, cv axles, tire balancing, oil changes, belts, hoses, starters, alternators.
• Strong service sales, and customer service skills.

Job Requirements

• Minimum 1 year of management experience
• Possess valid Florida driver's license or ability to obtain a Florida driver's license
• Must pass a background check and pre-employment drug screen

We offer an excellent earning potential, benefit package including paid vacation and 401k along with opportunity for advancement. "We love homegrown talent!"

EOE/DFW