Commercial Service Apprentice

Everon, LLC.; City of Syracuse (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in security solutions is seeking a Commercial Service Apprentice in Syracuse, NY. This position will involve assisting with service calls and equipment troubleshooting under supervision. Ideal candidates should have a high school education, a valid driver's license, and a dedication to customer satisfaction and safety.

Benefits

401(k) plan with company match

Health and welfare benefits

Life insurance

Paid time off

Qualifications

• Minimum of High School/Vocational training required.
• No prior skills required.
• Must be detail-oriented and have a strong work ethic.

Responsibilities

• Assist with routine and emergency service calls.
• Prepare accurate documentation for work performed.
• Organize and utilize technical resources and support.

Skills

Attention to detail

Customer support

Strong work ethic

Education

High School/Vocational training

Job description

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At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

Position Summary

• The basic function is to assist with routine and emergency service calls. Troubleshoot, replace and/or repair malfunctioning or inoperative equipment while working under close supervision of a more senior technician or supervisor.
  
  

Duties And Responsibilities

• Learns/assists with routine and emergency service calls. Troubleshoot, replace and/or repair malfunctioning or inoperative equipment.
• Must prepare accurate and timely documentation for work performed.
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Assists with maintaining truck inventory to ensure proper response to customers’ needs.
• Must adhere to company safety policies and procedures.
• Must ensure a positive customer experience.
• Provide reliable, high quality customer support.
• Must have a strong work ethic.
• Must be detail-oriented.
• Must perform other duties, as assigned.
  
  

Qualifications - External

• Minimum Qualifications (Education, Skills & Experience):
• Minimum of High School/Vocational training.
• No prior skills required.
• Must have a valid driver’s license and be able to clear a drug screening.
• Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English
  
  

Certification/Licensing

• Must obtain and retain any specific product certifications and/or licenses that are required by national, state, and local codes.
  
  

Work Environment

• Exposure to outside weather conditions, risk of electrical shock, and harsh work environments.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  

Physical Requirements

• While performing the duties of this job, the employee is regularly required to:
• Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
• Use vision abilities including: close, distance, peripheral, depth, and color.
• Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
• Lift, move, and hold up to approximately 50 lbs.
• Must be able to work a full-time, flexible schedule with “on call availability” and must be able to travel on short notice.
• Must be able to drive a motor vehicle (day and evenings) for extended time periods.
  
  

Pay and Benefits Disclosure

The budgeted pay range for this role as of November 2024 is based on multiple factors, including but not limited to tenure, previous experience, qualifications, certifications, and geographic considerations. Everon offers eligible employees competitive benefits, including health and welfare benefits, a 401(k) plan with company match, short term and long term disability coverage, life insurance, wellbeing benefits, and paid time off among others.

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Security and Investigations

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