Commercial Security Systems Account Executive

Johnson Controls; Charlotte (NC); On-site; USD 46,400 - 69,800; Full time

Benefits offered by this job

Competitive salary

Paid time off

401K + health benefits

On-the-job training

Collaborative team

Zero Harm safety

Job summary

Johnson Controls in Charlotte, NC is seeking a Commercial Sales Executive to promote and sell security services within an assigned territory. You will build relationships, close new business, and ensure customer retention, acting as the brand steward for Johnson Controls Security.

You will adhere to policies, pursue new market share, renew agreements, and maintain in-depth product knowledge while coordinating with internal teams to meet customer needs.

Qualifications

• High school degree or equivalent required.
• Excellent oral, written and presentation skills with the ability to present to senior level executives.
• Ability to work a full-time schedule.
• Available for local travel.

Responsibilities

• Promote and sell Johnson Controls Security services within an assigned territory.
• Build relationships and close new business while ensuring customer retention.
• Maintain up-to-date knowledge of products and services through training and research.
• Renew existing customer agreements and identify new sales opportunities.
• Create call plans and efficiently manage time and territory.

Skills

Excellent communication

Presentation skills

Time management

Local travel readiness

Education

High school diploma or equivalent

Job description

What We Offer

• Competitive salary
• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities with outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

What You Will Do

The Commercial Sales Executive is responsible for promoting and selling Johnson Controls Security services and technology within an assigned territory, building relationships, closing new business, and ensuring customer retention. The role serves as the Johnson Controls Security “brand steward,” communicating the company’s value proposition and establishing the company as the leading electronic security provider.

How You Will Do It

• Adhere to current Johnson Controls Security policies, procedures, products, programs and services.
• Create new market share by selling Johnson Controls Security products and services to new local commercial customers.
• Sell additional products and services to existing accounts that present new sales opportunities.
• Sell add‑ons, amend, and convert existing customer systems to meet the customers' expectations.
• Renew existing customer agreements.
• Identify prospects using creative lead‑generating techniques and maintain productive working relationships with existing customers.
• Independently establish call plans and customer follow‑up strategies and tactics, and consistently apply time and territory management techniques.
• Follow up with prospects.
• Maintain an in‑depth knowledge of complete line of products/services and customers' issues and needs through in‑house training and reading/research.
• Obtain referrals and work with Centers of Influence.
• Process work order and complete all paperwork in accordance with approved and standardized procedures.
• Conduct post‑installation follow‑up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service.

Required

• High school degree or equivalent required.
• Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls Security organizations.
• Ability to work a full‑time schedule.
• Available for local travel.

Preferred

• College degree preferred.
• Minimum of 2 years’ experience as a successful commercial sales representative in the security, IT or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota.

HIRING SALARY RANGE: $46,400 - $69,800 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive sales incentive plan based on volume and margin on a project, quarterly, and annual basis. It includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.

To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.