Commercial Sales Manager

AutoZone; Saugus (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

AutoZone is seeking a Commercial Sales Manager to drive our business-to-business growth strategy and lead a high-performing team serving mechanics, garages, fleet operators, and automotive professionals nationwide. You will act as a consultative partner, delivering research-based recommendations and exceptional service.

You will lead initiatives to strengthen customer relationships, manage commercial accounts, and optimize processes while ensuring safe, compliant operations and accurate

Qualifications

• Experience in B2B automotive sales is advantageous.
• Ability to lead and develop a high-performing team.
• Strong communication skills for customer engagement and internal collaboration.
• Proven track record in achieving sales goals and managing accounts.

Responsibilities

• Achieve sales goals and metrics for commercial accounts.
• Maintain and grow relationships with mechanics, garages, fleets, and automotive professionals.
• Lead and develop drivers, commercial specialists, and team members.
• Plan delivery routes, oversee operations, and ensure accurate documentation.
• Provide consultative automotive knowledge and product recommendations.
• Manage billing, records, and reconciliation for commercial accounts.
• Uphold safety and compliance protocols; ensure vehicle readiness and maintenance.

Skills

Leadership

Communication

Sales

Account management

Customer relationships

Team development

Job description

The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team connects AutoZone with mechanics, garages, fleet operators, and automotive professionals nationwide.

As the Commercial Sales Manager at AutoZone, you'll be the driving force behind our business to business (B2B) growth strategy, championing customer relationships and leading a high-performing team. This role blends your passion for automotive parts with your sales expertise, empowering you to build lasting partnerships with commercial accounts and deliver exceptional service that truly WOWs. Success in this role means leveraging clear communication, collaborative leadership, and a sharp eye for performance metrics to fuel consistent, profitable growth.

• Achieve Sales Goals & Metrics – Drive commercial sales growth, maintain strong account relationships, and hit key performance targets through face-to-face and phone communication.
• Customer Relationships & Communication – Serve as the primary contact for our commercial customers, ensuring proactive engagement and clear communication.
• Leadership & Team Development – Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
• Structure & Process Orientation – Plan efficient delivery routes, manage drivers, ensure timely product distribution, and uphold accurate documentation.
• Expert Automotive Knowledge – Act as a consultative partner, providing research-based recommendations and expert advice to meet customer needs.
• Account Management – Oversee billing, records, returns, and reconciliation of commercial accounts while ensuring accuracy.
• Safety & Compliance – Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
• Vehicle Maintenance – Ensure delivery vehicles are properly maintained and report any issues promptly.

What We Are Looking For

• Basic automotive parts knowledge.
• Leadership skills with strong communication, decision-making, and selling abilities.
• Physical capability to lift, load, and deliver merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.