Commercial Sales Manager

AutoZone; Salem (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

AutoZone is seeking a Commercial Sales Manager to drive our business-to-business growth by building lasting partnerships with mechanics, garages, and fleet operators. You will lead a high-performing team, plan efficient routes, and deliver exceptional service across our commercial accounts.

In this role, you will leverage automotive knowledge, strong communication, and leadership to achieve sales targets, manage accounts, and ensure safe, compliant operations.

Qualifications

• Candidates should understand automotive parts basics and be able to discuss product lines with customers.
• Demonstrated leadership and team development abilities are required.
• Physical capability to lift, load and deliver merchandise is necessary.
• Willingness to work evenings, weekends and holidays as needed.
• Strong communication in both Spanish and English is advantageous.

Responsibilities

• Achieve sales goals and metrics through direct interaction with customers and partners.
• Maintain proactive customer relationships and clear communication with commercial accounts.
• Lead and develop drivers, commercial specialists, and team members.
• Plan delivery routes, manage drivers, ensure timely product distribution and accurate records.
• Provide consultative automotive advice and research-based recommendations to meet customer needs.
• Oversee billing, records, returns, and reconciliation of commercial accounts.
• Maintain a safe work environment and ensure PPE usage and fleet safety protocols.
• Ensure delivery vehicles are properly maintained and reported issues promptly.

Skills

Basic automotive parts knowledge

Leadership skills

Physical ability to lift and deliver

Flexibility for evenings/weekends/hols

Bilingual Spanish/English

Job description

The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team connects AutoZone with mechanics, garages, fleet operators, and automotive professionals nationwide.

As the Commercial Sales Manager at AutoZone, you'll be the driving force behind our business to business (B2B) growth strategy, championing customer relationships and leading a high-performing team. This role blends your passion for automotive parts with your sales expertise, empowering you to build lasting partnerships with commercial accounts and deliver exceptional service that truly WOWs. Success in this role means leveraging clear communication, collaborative leadership, and a sharp eye for performance metrics to fuel consistent, profitable growth.

• Achieve Sales Goals & Metrics – Drive commercial sales growth, maintain strong account relationships, and hit key performance targets through face-to-face and phone communication.
• Customer Relationships & Communication – Serve as the primary contact for our commercial customers, ensuring proactive engagement and clear communication.
• Leadership & Team Development – Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
• Structure & Process Orientation – Plan efficient delivery routes, manage drivers, ensure timely product distribution, and uphold accurate documentation.
• Expert Automotive Knowledge – Act as a consultative partner, providing research-based recommendations and expert advice to meet customer needs.
• Account Management – Oversee billing, records, returns, and reconciliation of commercial accounts while ensuring accuracy.
• Safety & Compliance – Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
• Vehicle Maintenance – Ensure delivery vehicles are properly maintained and report any issues promptly.

What We Are Looking For

• Basic automotive parts knowledge.
• Leadership skills with strong communication, decision-making, and selling abilities.
• Physical capability to lift, load, and deliver merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.