Commercial Sales Manager

AutoZone; Hickory (NC); On-site; USD 90,000 - 150,000; Full time

Job summary

AutoZone is seeking a Commercial Sales Manager to drive B2B growth with mechanics, garages, fleets, and automotive professionals nationwide. Lead a high-performing team, strengthen customer relationships, and deliver exceptional service that WOWs.

You will focus on sales strategy, performance metrics, and process efficiency to fuel profitable growth while upholding safety and compliance across delivery operations.

Qualifications

• Basic automotive parts knowledge.
• Leadership skills with strong communication, decision-making, and selling abilities.
• Physical capability to lift, load, and deliver merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

• Drive commercial sales growth, maintain strong account relationships, and hit key performance targets through face-to-face and phone communication.
• Serve as the primary contact for our commercial customers, ensuring proactive engagement and clear communication.
• Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
• Plan efficient delivery routes, manage drivers, ensure timely product distribution, and uphold accurate documentation.
• Act as a consultative partner, providing research-based recommendations to meet customer needs.
• Oversee billing, records, returns, and reconciliation of commercial accounts while ensuring accuracy.
• Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
• Ensure delivery vehicles are properly maintained and report any issues promptly.

Skills

Leadership

Communication

Sales

Account management

Job description

The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team connects AutoZone with mechanics, garages, fleet operators, and automotive professionals nationwide.

As the Commercial Sales Manager at AutoZone, you'll be the driving force behind our business to business (B2B) growth strategy, championing customer relationships and leading a high-performing team. This role blends your passion for automotive parts with your sales expertise, empowering you to build lasting partnerships with commercial accounts and deliver exceptional service that truly WOWs. Success in this role means leveraging clear communication, collaborative leadership, and a sharp eye for performance metrics to fuel consistent, profitable growth.

• Achieve Sales Goals & Metrics – Drive commercial sales growth, maintain strong account relationships, and hit key performance targets through face-to-face and phone communication.
• Customer Relationships & Communication – Serve as the primary contact for our commercial customers, ensuring proactive engagement and clear communication.
• Leadership & Team Development – Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
• Structure & Process Orientation – Plan efficient delivery routes, manage drivers, ensure timely product distribution, and uphold accurate documentation.
• Expert Automotive Knowledge – Act as a consultative partner, providing research-based recommendations and expert advice to meet customer needs.
• Account Management – Oversee billing, records, returns, and reconciliation of commercial accounts while ensuring accuracy.
• Safety & Compliance – Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
• Vehicle Maintenance – Ensure delivery vehicles are properly maintained and report any issues promptly.

What We Are Looking For

• Basic automotive parts knowledge.
• Leadership skills with strong communication, decision-making, and selling abilities.
• Physical capability to lift, load, and deliver merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.