Commercial Sales Manager

AutoZone; Lihue (HI); On-site; USD 85,000 - 120,000; Full time

Job summary

AutoZone is seeking a Commercial Sales Manager to spearhead our business-to-business growth with commercial accounts. You will lead a high-performing team, strengthen relationships with mechanics, garages, and fleet operators, and deliver exceptional service that drives profitability.

This role emphasizes strategic account management, leadership, and the ability to communicate effectively across internal teams to achieve sales goals.

Qualifications

• Leadership and decision-making abilities.
• Strong communication and selling skills.
• Proven ability to grow commercial accounts.
• Comfort with presenting and negotiating with business customers.
• Ability to train and develop a field team.
• Experience managing multiple stakeholder relationships.
• Familiarity with fleet/supply logistics preferred.
• Understanding of safety and compliance in field operations.

Responsibilities

• Achieve commercial sales goals and hit performance targets via face-to-face and phone communication.
• Serve as the primary contact for commercial customers with proactive engagement.
• Train and develop drivers and commercial staff to build a high-performing team.
• Plan routes, manage drivers, ensure timely product distribution, and maintain records.
• Provide consultative automotive advice based on research to meet customer needs.
• Oversee billing, returns, and reconciliation for commercial accounts.
• Ensure safety, PPE compliance, and fleet safety protocols.
• Monitor vehicle maintenance and report issues promptly.

Skills

Leadership

Communication

Sales

Customer relationships

Team development

Account management

Job description

The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team connects AutoZone with mechanics, garages, fleet operators, and automotive professionals nationwide.

As the Commercial Sales Manager at AutoZone, you'll be the driving force behind our business to business (B2B) growth strategy, championing customer relationships and leading a high-performing team. This role blends your passion for automotive parts with your sales expertise, empowering you to build lasting partnerships with commercial accounts and deliver exceptional service that truly WOWs. Success in this role means leveraging clear communication, collaborative leadership, and a sharp eye for performance metrics to fuel consistent, profitable growth.

• Achieve Sales Goals & Metrics – Drive commercial sales growth, maintain strong account relationships, and hit key performance targets through face-to-face and phone communication.
• Customer Relationships & Communication – Serve as the primary contact for our commercial customers, ensuring proactive engagement and clear communication.
• Leadership & Team Development – Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
• Structure & Process Orientation – Plan efficient delivery routes, manage drivers, ensure timely product distribution, and uphold accurate documentation.
• Expert Automotive Knowledge – Act as a consultative partner, providing research-based recommendations and expert advice to meet customer needs.
• Account Management – Oversee billing, records, returns, and reconciliation of commercial accounts while ensuring accuracy.
• Safety & Compliance – Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
• Vehicle Maintenance – Ensure delivery vehicles are properly maintained and report any issues promptly.

What We Are Looking For

• Basic automotive parts knowledge.
• Leadership skills with strong communication, decision-making, and selling abilities.
• Physical capability to lift, load, and deliver merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.