Commercial Sales Manager

AutoZone; Fremont (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

AutoZone is seeking a Commercial Sales Manager to drive B2B growth and lead a high-performing team focused on professional customers nationwide. You will champion customer relationships, provide expert automotive guidance, and deliver exceptional service to garages, fleets, and professionals.

The role rewards leadership, data-driven performance, and cross-functional collaboration to achieve profitable growth and strong account performance across the commercial portfolio.

Qualifications

• Leadership and communication skills are essential.
• Ability to sell and influence customers effectively.
• Basic automotive parts knowledge required.
• Willingness to work evenings, weekends and holidays as needed.

Responsibilities

• Drive commercial sales growth and hit targets via in-person and phone calls.
• Serve as the primary contact for commercial customers and ensure proactive engagement.
• Train and develop drivers, commercial specialists, and team members.
• Plan delivery routes, manage drivers, and ensure accurate documentation.
• Provide consultative, research-based recommendations to meet customer needs.
• Oversee billing, records, returns, and reconciliation of commercial accounts.
• Maintain a safe work environment, enforce PPE usage, and fleet safety protocols.
• Ensure delivery vehicles are properly maintained and report issues promptly.

Skills

Leadership

Communication

Sales ability

Basic automotive parts knowledge

Decision-making

Physical strength

Job description

The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team connects AutoZone with mechanics, garages, fleet operators, and automotive professionals nationwide.

As the Commercial Sales Manager at AutoZone, you'll be the driving force behind our business to business (B2B) growth strategy, championing customer relationships and leading a high-performing team. This role blends your passion for automotive parts with your sales expertise, empowering you to build lasting partnerships with commercial accounts and deliver exceptional service that truly WOWs. Success in this role means leveraging clear communication, collaborative leadership, and a sharp eye for performance metrics to fuel consistent, profitable growth.

• Achieve Sales Goals & Metrics – Drive commercial sales growth, maintain strong account relationships, and hit key performance targets through face-to-face and phone communication.
• Customer Relationships & Communication – Serve as the primary contact for our commercial customers, ensuring proactive engagement and clear communication.
• Leadership & Team Development – Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
• Structure & Process Orientation – Plan efficient delivery routes, manage drivers, ensure timely product distribution, and uphold accurate documentation.
• Expert Automotive Knowledge – Act as a consultative partner, providing research-based recommendations and expert advice to meet customer needs.
• Account Management – Oversee billing, records, returns, and reconciliation of commercial accounts while ensuring accuracy.
• Safety & Compliance – Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
• Vehicle Maintenance – Ensure delivery vehicles are properly maintained and report any issues promptly.

What We Are Looking For

• Basic automotive parts knowledge.
• Leadership skills with strong communication, decision-making, and selling abilities.
• Physical capability to lift, load, and deliver merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.