Commercial Sales Manager

AutoZone; Redlands (CA); On-site; USD 90,000 - 150,000; Full time

Job summary

AutoZone in Redlands, CA seeks a Commercial Sales Manager to drive B2B growth with professional customers such as mechanics and fleet operators. You will lead a high-performing team, develop commercial accounts, and deliver exceptional service that WOWs customers.

The role blends automotive parts knowledge with sales leadership, requiring clear communication, strategic planning, and a focus on performance metrics to deliver profitable, sustainable growth.

Qualifications

• Experience leading a sales team in B2B or retail environments.
• Strong communication and negotiation abilities.
• Willingness to work flexible hours.
• Knowledge of auto parts is a plus.

Responsibilities

• Drive commercial sales growth and hit targets.
• Serve as primary contact for commercial customers.
• Lead and develop drivers and commercial staff.
• Plan delivery routes and ensure on-time distribution.
• Provide consultative automotive recommendations.
• Manage billing, records, returns, and reconciliation.
• Maintain safe work environment and PPE compliance.
• Oversee vehicle maintenance and reporting issues.

Skills

Leadership

Sales leadership

Communication

Automotive knowledge

Team development

Job description

The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team connects AutoZone with mechanics, garages, fleet operators, and automotive professionals nationwide.

As the Commercial Sales Manager at AutoZone, you'll be the driving force behind our business to business (B2B) growth strategy, championing customer relationships and leading a high-performing team. This role blends your passion for automotive parts with your sales expertise, empowering you to build lasting partnerships with commercial accounts and deliver exceptional service that truly WOWs. Success in this role means leveraging clear communication, collaborative leadership, and a sharp eye for performance metrics to fuel consistent, profitable growth.

• Achieve Sales Goals & Metrics – Drive commercial sales growth, maintain strong account relationships, and hit key performance targets through face-to-face and phone communication.
• Customer Relationships & Communication – Serve as the primary contact for our commercial customers, ensuring proactive engagement and clear communication.
• Leadership & Team Development – Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
• Structure & Process Orientation – Plan efficient delivery routes, manage drivers, ensure timely product distribution, and uphold accurate documentation.
• Expert Automotive Knowledge – Act as a consultative partner, providing research-based recommendations and expert advice to meet customer needs.
• Account Management – Oversee billing, records, returns, and reconciliation of commercial accounts while ensuring accuracy.
• Safety & Compliance – Maintain a safe work environment, enforce PPE usage, and follow fleet safety protocols.
• Vehicle Maintenance – Ensure delivery vehicles are properly maintained and report any issues promptly.

What We Are Looking For

• Basic automotive parts knowledge.
• Leadership skills with strong communication, decision-making, and selling abilities.
• Physical capability to lift, load, and deliver merchandise.
• Flexibility to work evenings, weekends, and holidays as required.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.