Commercial Sales & Logistics Lead (Bilingual)

AutoZone; Kenner (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

AutoZone is seeking a Commercial Specialist to drive WOW! customer service, boost commercial sales, and coordinate logistics across orders and deliveries in a fast-paced environment.

The role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. Excellent communication in English (and Spanish) helps build strong customer relationships and ensure service quality.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing

Delivery coordination

Safety compliance

Team leadership

Spanish & English

Job description

AutoZone is seeking a Commercial Specialist to drive WOW! customer service, boost commercial sales, and coordinate logistics across orders and deliveries in a fast-paced environment.

The role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. Excellent communication in English (and Spanish) helps build strong customer relationships and ensure service quality.