Commercial Sales & Logistics Coordinator

AutoZone; Troutman (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

AutoZone is seeking a Commercial Specialist to support its commercial sales and service operations. You’ll drive WOW customer service, assist with product selection, manage orders, and help ensure on-time deliveries while maintaining billing accuracy.

You’ll help grow the department through outbound and in-person outreach, support cash handling procedures, and monitor vehicle maintenance and safety. A valid driver’s license and a focus on safety are essential.

Qualifications

• Experience in customer service roles.
• Familiar with billing, inventory and delivery processes.
• Ability to multitask in a fast-paced environment.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license with a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing

Delivery processes

Safety & Compliance

Driver's license

Job description

AutoZone is seeking a Commercial Specialist to support its commercial sales and service operations. You’ll drive WOW customer service, assist with product selection, manage orders, and help ensure on-time deliveries while maintaining billing accuracy.

You’ll help grow the department through outbound and in-person outreach, support cash handling procedures, and monitor vehicle maintenance and safety. A valid driver’s license and a focus on safety are essential.