Commercial Roofing General Manager - Seattle, WA

ZipRecruiter; Seattle (WA); Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player seeks a Commercial Roofing General Manager to lead large construction projects and service calls. This pivotal role involves managing teams, overseeing project delivery, and ensuring customer satisfaction while maintaining financial oversight. The ideal candidate will have significant experience in commercial roofing systems, project management, and team leadership. Join a dynamic organization that values safety and innovation, and make a lasting impact on the roofing industry while enjoying a competitive salary and comprehensive benefits package.

Benefits

Company Vehicle

Medical, Dental, Vision Benefits

401(K) with employer match

Life Insurance

Holiday and Vacation

Accident Insurance

Competitive Base + Incentive

Qualifications

• 8+ years in commercial roofing design and project management.
• Experience in supervising and training production crews.
• Estimating skills for roof replacement and maintenance.

Responsibilities

• Manage service representatives and field installers for roofing projects.
• Oversee project delivery and customer satisfaction.
• Analyze performance indicators and develop improvement plans.

Skills

Commercial roofing system design

Project management

Leadership and management skills

Estimating experience

Communication skills

Data analysis methods

Time management

Blueprint reading

Education

Equivalent combination of education and experience

Tools

Microsoft Office Programs

Phones and tablets

Job description

Job Description

Remote position but must have a current location in the greater Seattle area for site visits in designated territory and servicing clients.

Nations Roof is one of the largest award-winning Commercial Roofing Contractors, ranked in the Top 5 Roofing contractors in the US. We were founded to give today's businesses a clear choice for trustworthy cost-effective roofing solutions. At Nations Roof, we embrace safety as an important part of a job well done. Nations Roof is an expert in every type of roofing and waterproofing, coating green, and metal system application. Our emphasis is not just project-based: we work to understand the budgets, solutions, and maintenance that fit best with all roofing assets.

Purpose: The Commercial Roofing General Manager is responsible for the overall day-to-day management and success of both large construction roofing projects with an emphasis on service calls and maintenance, and repairs for commercial roofing systems for the operating unit in a designated territory. This is a critical leadership role that works with Sr Leadership to support and grow territory goals and objectives. Needs to understand and run the business aspect including management of P&L, monitor revenue gross profit margins and SG&A expenses.

Functions & Responsibilities:

• Manages service representatives who perform routine sales and field roof installers that perform project work services including installation, maintenance, and repair.
• Manages service contracts and directs support services.
• Creates guidelines, policies, and procedures to facilitate service delivery.
• Resolve customer issues utilizing professional experience, manufacturing, and other teams as needed.
• Oversees and directs the delivery of projects, services, or functions through the work of employees, implements policies, programs, and directives set, and is responsible for determination, hire and termination decisions, and performance reviews.
• Directs the field service personnel and their deployment on service projects to assure customer experience and service outcomes are in alignment with customer and company objectives.
• Manage field operations and other business activities to ensure daily service levels are met.
• Set a clear direction for the field service team to ensure accountability and strong focus on customer satisfaction.
• Oversee the scheduling and training of field service and sales representatives.
• Develop methods, guidelines, and policies to facilitate service delivery.
• Monitor all operations key performance indicators and develop action plans to meet targets.
• Analyze reports, identify areas for improvement, and increase performance.
• Organize workflow and delegate workload to service level.
• Advise and implement best practices to improve products, applications, and services.
• Identify and support employee development and training needs.
• Manage department finances including budgets and project invoicing.
• Review and analyze budget report and prepare and develop budget modifications and recommendations.
• Customer relationships and customer development.
• Prospect and sales to new and existing clients of additional services such as a preventive maintenance program.

Required Knowledge and Skills:

• Any equivalent combination of education and experience may also be considered.
• 8 years minimum experience in commercial roof system designs, including MoD Bit, BUR, TPO, PVC, EPDM, Metal, and coatings.
• Experience supervising, training, and guiding a team of production crews or service technicians.
• Estimating experience for both roof replacement and creating high-quality repair estimates, roof surveys, and preventive maintenance reports.
• Read and understand blueprints and specifications.
• Project Management of both commercial roof replacement and service projects.
• Understand commercial/industrial roofing system design installation code compliance.
• Ability to identify correct and report unsafe conditions according to company and OSHA standards.
• Understand implications of lost production on job budgets.
• Leadership and management skills.
• Proficient in the use of phones, tablets, and other technology tools.
• In-depth knowledge of research and data analysis methods.
• Proficient in Microsoft Office Programs (Excel, Word, and Outlook).
• Outstanding communication and time management abilities.
• Ability to receive instructions and clearly explain problems or situations.
• Prioritize and plan work activities.
• Must be able to work well with others and within a company system.

Benefits Include:

• Salaried Position: Competitive Base + Incentive
• Company Vehicle, Phone, and Computer
• Medical, Dental, Vision Benefits
• Accident and Insurance
• Life Insurance
• Holiday and Vacation
• 401(K) with employer match

The preceding job description has been designed to indicate the general nature and level of work to be performed. It is not meant to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Nations Roof provides equal employment opportunities without regard to marital status, veteran status, genetic information, or any other protected characteristic. Our company is a Drug-Free Workplace.

No Recruiters.

All candidates must be authorized to work in the U.S.

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