Commercial Relationship Officer

MidFirst Bank - Default; Oklahoma City (OK); On-site; USD 70,000 - 110,000; Full time

Job summary

Ultipro is seeking a Commercial Relationship Officer to prospect, produce and manage a portfolio of commercial deposit clients and treasury management relationships. The role emphasizes consultative selling, cross-selling, and expanding client relationships within a dynamic bank setting.

You will maintain client communications, manage a sales pipeline, and coordinate with treasury, credit, and product teams to deliver comprehensive banking solutions.

Qualifications

• Bachelor’s degree required and a minimum of 5 years in commercial/private banking or treasury management, or demonstrated sales and service experience in a compatible industry.
• Proven track record of meeting sales goals and strong relationship management skills.
• Proficiency with email, word processing, and spreadsheet/presentation software; CRM experience is beneficial.

Responsibilities

• Prospect, produce, and manage a portfolio of commercial deposit clients and relationships.
• Act as primary officer and manager for clients; lead sales for referrals.
• Refer loan opportunities to the appropriate banker and group; cross-sell treasury management and related services.
• Meet with clients to assess needs and propose solutions to meet financial objectives.
• Maintain ongoing communication via calls and on-site visits; manage sales pipeline in CRM.

Skills

Relationship management

Sales

Communication

CRM

Education

Bachelor's degree

Tools

CRM software

Job description

A Commercial Relationship Officer (CRO) prospects, produces, and manages new and existing bank relationships through anticipating the needs of, and regularly calling on, prospective and existing commercial clientele. This role focuses on the production of various commercial bank deposit products, related services, as well as the management and expansion of those customers contained in the CRO’s relationship portfolio.

Production includes relationships prospected and managed directly by the CRO, as well as the production of deposit and treasury management relationships referred to and called upon by the CRO but ultimately managed by other relationship managers.

Deposit products include, but are not limited to all commercial/business, treasury management and card services products.

Duties will include, but are not limited, to the following:

• Prospect, produce, and manage a portfolio of commercial deposit clients. This includes many types of businesses, their owners and senior executives, such as professional service firms (title companies, 1031 Exchanges, HOA’s, medical practitioners, attorneys, CPA's, etc.), non-profit entities, and other commercial clientele.
• Act as primary officer and manager for clients
• Act as the lead sales agent for prospects referred by other relationship managers.
• Refer loan opportunities to the appropriate banker and/or group.
• Cross-sell and refer traditional treasury management products, private banking and trust services
• Meet with commercial clients, listen to their needs and goals and propose recommendations on how they can meet their financial objectives.
• Maintain consistent communication with clients through outbound calls and personal on-site visits.
• Develop strong professional relationships with internal and external business units including, but not limited to, commercial services, credit, treasury management, legal.
• Orchestratecustomer and prospect sales calls focusing on a consultative approach toexpand business relationships by selling treasury management and otherbank services and deposit products.
• Prepare andpresent comprehensive sales proposals to customers and prospects.
• Manage allelements of the sales cycle to include business development, prospect qualification, needs analysis and account opening.
• Maintain anaccurate and up-to-date sales pipeline within the Bank’s customerrelationship management system.
• Keep abreastof industry trends associated with specific types of businesses or deposit clients. Represent the bank at local industry conferences and networking events.
• Partner withTreasury Management personnel to make certain thatnew services are established correctly and in a timely manner and toensure that customer issues are addressed in a professional and responsivemanner.
• Identifyproduct improvements and enhancements by communicating client and prospectneeds to Commercial Product Management.

Requirements

Professional, production goal driven individual with a passion for generating profitable banking relationships and taking excellent care of clients. Bachelor’s degree and a minimum of 5 years commercial/private banking/treasury management experience (preferred) or demonstrated sales and service experience in compatible industry. A demonstrated track record of meeting sales goals and demonstrated knowledge of relationship management. Proficiency with email, word processing, and spreadsheet/presentation software required, CRM experience is beneficial.

Ability to travel up to 50% of the time: travel includes markets such as Chicago, Phoenix, Oklahoma City and Denver

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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