Commercial Relationship Manager IV

Trustmark; Huntsville (AL); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading company in banking seeks a Relationship Manager responsible for developing and managing commercial accounts, ensuring customer satisfaction, and maximizing profitability. This role involves extensive client interactions, portfolio management, and participation in community relations to enhance visibility and support business growth.

Qualifications

• 10+ years managing a commercial loan portfolio.
• Proven sales track record and business development acumen.
• Understanding of credit analysis and risk management.

Responsibilities

• Lead business development activities and manage commercial accounts.
• Approve loans, develop market strategies, and manage client relationships.
• Mentor less experienced relationship managers and ensure compliance.

Skills

Analytical

Customer Service

Relationship Management

Sales Acumen

Problem-Solving

Time Management

Education

Bachelor’s degree in business/finance

Tools

Financial Statement Analysis

Job description

Overview

Position is responsible to develop and manage commercial accounts that meet established requirements, focus on customer service, and maximize profitability with minimal risk for the bank. This position will represent the Company in leadership roles to maintain professional relationships, and to increase visibility in the community.

Responsibilities

• Leadership role in the bank’s business development activities
• Approves or rejects loans exceeding the credit authority of subordinate relationship managers tup to approved lending limits
• Understanding of credit, commercial products, and financial statement analysis to offer beneficial banking solutions
• Manage an existing portfolio and seek opportunities to generate incremental revenue for the bank and meet customer financial goals
• Engage with customers on a regular basis to enhance the trusted advisor relationship, ensure business needs are being met, provide high level of customer service, and create cross sell opportunities for other product lines
• Practice commercial loan portfolio management skills through practical application of assigned portfolio including project analysis, loan underwriting, proper risk analysis and identification of risk rate, packaging and presentation, renewal processing, loan doc prep and closing, collateral analysis, past due notice management, etc.
• Practice business development skills through the practical application of performing business calls to customers and prospective customers in order to gain further experience in outside loan production and negotiations and support achievement of new business goals
• Maintains professional community relations and involvement to increase the bank’s visibility and new business opportunities, and to further personal development
• Compliance with established policies and procedures for commercial banking and follow appropriate controls to prudent behavior which is in compliance with the bank’s risk appetite including loan and credit quality
• Ensure portfolio is prudent and the non-performing loan ratio is within the acceptable risk tolerance limits
• Make recommendations for credit approval to Senior Loan Committee. Present to loan committee as needed
• Develop and execute market strategies for development, growth, and retention. Execute the strategy with calls, visits, client qualification and meeting follow-up to maintain, enhance and expand client relationships
• Prospect for clients independently by utilizing referral sources, existing clients and executive on market strategies for development, grown and retention
• Work with product partners (Treasury Management., Wealth Management etc.) to analyze, evaluate and develop a tailored relationship strategy for each client or prospect
• Responsible for the management of portfolios for medium to large sized businesses
• Serve as a mentor to less experienced relationship managers
• Maximize business potential in the community and the resources in the Trustmark network to deliver services to the customers as well as maintaining appropriate representation and active involvement of the board, particularly focused on business development and excellent customer service
• Represent Trustmark in the community in the utmost integrity such that Trustmark is perceived as the leading bank and provider of services
• Coordinate with product/business managers to review goals in each product line and customer segment and review progress toward those goals as well as maintaining a spirit of process improvement by questioning established procedures and forming teams to propose new solutions
• continuing to connect Trustmark in the communities that we serve by leading and directing the many civic and service efforts that we support in the local markets
• Perform additional duties as assigned.

Qualifications

• Bachelor’s degree in business/finance associated major, or relevant job experience
• Minimum of ten years managing a commercial loan portfolio with a proven sales track record and business development acumen
• Enhanced knowledge of pricing models, profitability forecasting, and credit analysis practice and procedure
• Experience with commercial banking risk analysis
• Practical working knowledge of sales principles
• Prior experience with products and services offered by financial services institutions
• Effective oral and written communication skills
• Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
• Ability to work accurately with close attention to details
• Proven ability to build and maintain relationships
• Enhanced knowledge of credit analysis practice and procedure
• Fully developed understanding of banking and credit approval process according to bank policies and external regulations
• Proven track record of business development skills especially with established customers
• Previous experience as an underwriter preferred

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.