Commercial Refrigeration Technician- Travel

Refrigeration Design and Service, Inc.; Baltimore (MD); On-site; USD 40,000 - 100,000; Full time

Job summary

A leading company in the refrigeration industry is seeking a Commercial Refrigeration Technician for travel-based roles in Baltimore. The technician will perform maintenance on light industrial and heavy commercial refrigeration systems, assist with installations, and maintain client relationships. This is an excellent opportunity for someone looking to develop a career in refrigeration with a company that provides comprehensive benefits and support from day one.

Benefits

Medical, dental, vision, and prescription drug coverage

401(k) saving plan with employer match

Generous paid holiday schedule

Tuition reimbursement

Company-paid disability insurance

Qualifications

• Must have a valid driver’s license.
• Technical training in refrigeration required.
• Customer service skills mandatory.

Responsibilities

• Perform scheduled maintenance on refrigeration systems.
• Assist with installations and commissioning of refrigeration equipment.
• Troubleshoot refrigeration systems including mechanical and control operation.

Skills

Customer Service

Refrigeration Maintenance

Technical Knowledge

Education

High School Diploma

Technical/trade school certificate in refrigeration

EPA certification

Tools

Service ticket software

Job description

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Description

Service technician who performs scheduled and contract light industrial/heavy commercial refrigeration system maintenance at client facilities. Assists with industrial refrigeration system/equipment installations and equipment start-up / commissioning at client facilities. Works closely with RD&S service coordinators and sales staff to develop long-term client relationships. Prepares recommendations for client facility service / equipment replacement based on service visit. Commercial/light industrial customers include cold storage facilities, distribution centers, warehouses, and small processing facilities.

Department: RD&S

Location: Baltimore, MD

Description

Service technician who performs scheduled and contract light industrial/heavy commercial refrigeration system maintenance at client facilities. Assists with industrial refrigeration system/equipment installations and equipment start-up / commissioning at client facilities. Works closely with RD&S service coordinators and sales staff to develop long-term client relationships. Prepares recommendations for client facility service / equipment replacement based on service visit. Commercial/light industrial customers include cold storage facilities, distribution centers, warehouses, and small processing facilities.

Key Responsibilities

• Executes routine maintenance, contractual planned maintenance contract work, and emergency service work independently or with apprentice assistance.
• Completes service reports for planned service and maintenance contracts as necessary for Service Supervisor and Coordinator follow-up action.
• Support customers with troubleshooting their ammonia and synthetic industrial refrigeration systems, including mechanical and control system operation.
• Mechanically and electrically service refrigerant compressors, condensers, air units, and other system components and/or assemblies.
• Ability to work with tablet-based service ticket software system to complete service tasks assigned in daily Work Orders (WO).
• Prepare and submit all time / Work Order reports daily, including accurate notes/reporting of follow-up needs and new materials required for follow-up work.
• Ensure Service Coordinator has proper information to complete Work Orders for client billing in an accurate and timely manner, including all receipts for chargeable or reimbursable expenses for the Work Order.
• Communicate with Service Supervisors and Service Managers to resolve open issues at customer sites in a timely manner.
• Be dignified, courteous, clean and in RD&S provided apparel when working in / at client facilities or when otherwise interacting with the clients.
• Maintain current licenses required to perform the specified service.
• Perform other duties as required by service leads and service manager.
• Lead the effort to develop and maintain a professional work environment based on the Kelvin Group core values of Safety, Integrity, Teamwork, Respect, and Excellence.
  
  

Skills, Knowledge and Expertise

• High School Diploma
• Technical/trade school certificate in refrigeration. Advanced education within the RETA certification 1 through 4 and IR 1-19/ CR 1-20 modules.
• Advanced OEM training for equipment start-up and service.
• Must complete all required safety and equipment training to perform the services RD&S offers to clients.
• Must possess excellent customer service skills and have a strong drive to learn and grow in the refrigeration service field.
• Up to 60% travel required.
• Trained/certified to operate a lull, scissor lift and forklift truck.
• EPA certification is required.
• OSHA 10 hour certification will be provided.
• Ammonia awareness and HAZWOPER training required
• A valid driver’s license is required.
  
  

Benefits

• Eligible for healthcare benefits on Day 1 of employment:
  • Medical, dental, vision, and prescription drug coverage
  • Health Reimbursement Arrangement (shared cost deductible)
  • Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)
  • Health Savings Account (HSA)
  • Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent Life
  • Accident Hospital Indemnity
  • Company-paid Short and Long-term Disability Insurance
  • Pet Insurance
• Employer matched 401(k) saving plan (with Roth option)
• Weekly paycheck
• Quality work vehicles, tools, and uniforms
• Generous paid holiday schedule (11 days per year)
• Paid time off (vacation + sick time)
• Access to Kelvin Knowledge Center, Kelvin University, and other learning & development programs
• Voice of the Field program
• Employee Referral Bonus Program
• Tuition Reimbursement
• Industry-low turnover!
  

EOE – Disability/Veterans

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

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