Commercial Property Manager: Tenant Experience & Ops

WMFHA; New York, Northern (NY, KY); Hybrid; USD 90,000 - 150,000; Full time

Job summary

WMFHA is seeking a Commercial Property Manager in New York. The role will own budgeting, reporting, and financial analysis, while coordinating tenant improvements, capital projects, and common area upgrades to ensure timely delivery and budget adherence.

You will manage vendor relationships and drive cost efficiency, build strong tenant connections to improve retention, and collaborate with leasing, asset management, and operations to achieve superior property performance.

Qualifications

• 5+ years of commercial real estate property management experience.
• Strong knowledge of property-level accounting, including cash/accruals, budgeting, and financial statement analysis.
• Experience managing building operations, service contracts, tenant improvements, and capital projects.
• Working knowledge of building systems and basic construction management.
• Proven leadership, team management, and relationship-building skills.
• Proficiency in Yardi or similar property management software.

Responsibilities

• Prepare and deliver annual budgets and monthly reports, providing clear, actionable analysis and insight into financial and operational variances.
• Oversee tenant improvements, capital projects, and common area upgrades, ensuring timely delivery and adherence to budget and construction SOPs.
• Manage vendor relationships, ensuring service quality, contract compliance, and cost efficiency, while identifying opportunities for savings.
• Build and maintain strong tenant relationships to drive retention, promptly resolve issues, and coordinate special requests and services.
• Partner cross-functionally with leasing, asset management, and operations teams to deliver best-in-class tenant experience and achieve property performance goals.

Skills

Leadership

Team management

Relationship-building

Analytical thinking

Tools

Yardi

Job description

WMFHA is seeking a Commercial Property Manager in New York. The role will own budgeting, reporting, and financial analysis, while coordinating tenant improvements, capital projects, and common area upgrades to ensure timely delivery and budget adherence.

You will manage vendor relationships and drive cost efficiency, build strong tenant connections to improve retention, and collaborate with leasing, asset management, and operations to achieve superior property performance.