Commercial Property Manager

Cumberland Farms; Westborough (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive Wages

Earned wage access program

Paid Time Off

Medical/Health/Dental Coverage

401K with Company Match

Team Member Discounts

Tuition Reimbursement

Employee Assistance Program

Health Savings Account

Company Spirit Days

Employee recognition and awards

Job summary

Cumberland Farms seeks a seasoned Property Manager to oversee a portfolio of retail properties, ensuring operational excellence, tenant satisfaction, and strong financial performance. You will manage leases, budgets, and cross-functional projects with Finance, Legal, and Facilities teams.

Ideal candidates have 5–10 years in real estate/property management, including multi-site retail, plus relevant education. In-office role with travel as needed; competitive benefits align with MA norms.

Qualifications

• Minimum Education: Bachelor’s degree in Project Management, Business, or related field.
• Preferred Education: Bachelor’s in project management, Business, or related field.
• Minimum Experience: 5-10 years in real estate/property management.
• Preferred Experience: 5-10 years in real estate/property management with 3 years in convenience store or multi-site retail.
• Licenses/Certifications: 3 years of convenience store or multi-site retail experience.
• Soft Skills: strong PM, organizational, communication and stakeholder management.

Responsibilities

• Manage the operational and financial performance of an assigned portfolio of retail properties.
• Administer lease agreements, renewals, amendments, estoppels, and related docs.
• Monitor lease terms, dates, financial obligations, and compliance.
• Develop and track property budgets, forecasts, and expenses.
• Review invoices, rent payments, CAM, taxes, utilities, and CPI adjustments.
• Collaborate with Finance on lease accruals and reporting.
• Analyze property, lease, and financial data to support decisions.
• Work with Facilities, Retail Ops, Construction, Legal, and Finance teams.
• Serve as primary point of contact for landlords, tenants, vendors.
• Oversee insurance, lease obligations, and issue resolution.
• Maintain property/lease/financial records in MRI Horizon systems.
• Prepare portfolio performance reports and recommendations.
• Lead due diligence and process improvements for portfolio objectives.

Skills

Project management

Interpersonal skills

Team collaboration

Multitasking

Communication skills

Education

Bachelor’s degree in Project Management, Business, or related field

Tools

Microsoft Office Suite

Job description

Description

Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team! Cumberland Farms is one of the fastest-growing convenience retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Coen Markets, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our US headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• Employee recognition and awards
• And much more!

Position Summary

The Property Manager plays a pivotal role in overseeing a portfolio of commercial retail properties, ensuring operational excellence, landlord and/or tenant satisfaction, and optimal property performance. This position requires expertise in property operations, financial oversight, lease management, office administration, and team collaboration.

Responsibilities

• Manage the operational and financial performance of an assigned portfolio of retail properties.
• Administer lease agreements, renewals, amendments, estoppels, and other lease-related documentation.
• Monitor lease terms, critical dates, financial obligations, and compliance requirements.
• Develop, manage, and monitor property budgets, forecasts, and lease-related expenses.
• Review and approve invoices, reconciliations, rent payments, CAM, taxes, utilities, CPI adjustments, and other lease obligations.
• Partner with Finance and Accounting on lease accruals, reporting, and lease accounting requirements.
• Analyze property, lease, and financial data to support business decisions and portfolio performance.
• Collaborate with Facilities, Retail Operations, Construction, Legal, and Finance teams to support property and lease-related initiatives.
• Serve as the primary point of contact for landlords, tenants, vendors, and internal stakeholders on property matters.
• Oversee tenant and landlord compliance, including insurance requirements, lease obligations, and issue resolution.
• Maintain accurate property, lease, and financial records within MRI Horizon and related tracking systems.
• Prepare and present portfolio performance reports, analyses, and recommendations to management.
• Lead special projects, due diligence activities, and process improvements to support portfolio objectives.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Working Relationships: Interacts regularly with internal stakeholders across Real Estate, Retail Operations, Facilities, Finance, Accounting, Construction, and Legal to support property and lease-related activities. Maintains working relationships with landlords, tenants, vendors, and service providers to address operational issues, lease obligations, and portfolio needs.

Requirements

Minimum Education: Bachelor’s degree in Project Management, Business, or related field

Preferred Education: Bachelor’s degree in project management, Business, or related field

Minimum Experience: 5-10 years’ experience in real estate property management, including commercial real estate and management

Preferred Experience: 5-10 years’ experience in real estate property management, including commercial real estate and management and 3 years of convenience store or multi-site retail experience.

Licenses/Certifications: Three (3) years of convenience store or multi-site retail experience.

Soft Skills:

• Project management experience, supported by strong organizational skills and detail-oriented with the flexibility to shift focus often
• Excellent interpersonal skills and confidence to interface directly with internal and external project stakeholders at all management levels
• Possess a team-first attitude
• Ability to manage multiple priorities, projects, and system initiatives in a fast-paced global environment
• Creativity, flexibility, and an entrepreneurial mindset to the solution of business issues
• Sound business judgment and ability to think strategically
• Excellent oral and written communication skills
• Advanced proficiency in Microsoft Office Suite

Other Requirements

Travel: 0-10% but may be asked to travel as required

Hours & Conditions: Monday – Friday 8 hour day in office setting

Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds.

Additional Info

At Cumberland Farms, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

Consistent with Massachusetts Pay Transparency Law, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.