Commercial Property Claims Adjuster

Jencap; United States; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health care coverage

401(k) plan

Tuition reimbursement

Job summary

Jencap seeks a Property Claims Adjuster to work a hybrid schedule from our Phoenix, AZ office. You will handle commercial and tenant property claims, coordinate with adjusters and engineers, and assess investigations to set reserves and issue payments.

Ideal candidates have 3–5 years in commercial property claims, experience with estimating tools like Exactimate, and a solid understanding of policy language. Licensure or licensure ETA within 90 days is preferred.

Qualifications

• 3–5 years of experience handling Commercial property claims.
• 1–2 years field experience or estimating with Exactimate.
• Understand insurance policies to determine coverage.
• Professional communication skills.
• Active Adjuster license or ability to obtain within 90 days.
• Ability to work independently in a small team.
• Bachelor's degree or insurance degree; AIC preferred.
• Proficiency with Word, Excel, and PowerPoint.

Responsibilities

• Handle commercial property and tenant property claims.
• Coordinate with independent adjusters, engineers, and consultants.
• Analyze investigations to establish reserves and authorize payments.
• Maintain diaries, logs, and reserves on assigned claims.
• Follow claims procedures for investigation, payment, and disposition.
• Review coverages with claims manager and relevant staff.
• Identify subrogation or salvage opportunities.
• Perform other duties as assigned.

Skills

Property claims

Communication

Independent decision making

Team collaboration

MS Office (Word/Excel)

Education

Bachelor's degree or AIC

Tools

Exactimate

MS Office

Job description

Property Claims Adjuster

The Property Claims Adjuster will work a hybrid schedule from our Phoenix, AZ office.

Responsibilities

• Handle new and existing Commercial Property and Tenant property claims.
• Conduct telephone inquiries and/or direct the activities of independent adjusters, engineers, and building consultants to determine the cause of damage to property.
• Analyze information received during an investigation to establish appropriate reserves and make payments as warranted.
• Maintain diaries, accurate log notes, and proper reserves on assigned claims.
• Follow appropriate claims procedures for the investigation, payment, and dispositions of claims.
• Review coverage questions with claims manager and/or appropriate personnel of the principal.
• Identify and pursue valid SIU, salvage, or subrogation potential within established guidelines.
• Perform other duties as assigned.

Qualifications

• 3‑5 years of work experience handling Commercial property claims.
• 1‑2 years of either field experience or experience using Exactimate or similar estimating programs.
• Ability to understand insurance policies to determine coverage and damages.
• Communicates in a professional and efficient manner.
• Preferably have an active Adjuster license(s) or the ability to become licensed within 90 days of starting this position and maintain licensing with ongoing continued education.
• Ability to make independent decisions, communicate regularly with others and work in a small team environment.
• Understanding of business line products, policy language, exclusions, forms/endorsements, and effective claims handling practices.
• Ability to handle matters with urgency and with attention to detail ensuring accuracy.
• Openness to the ideas and expertise of others and the ability to actively solicit input and share ideas.
• Bachelor's degree or equivalent insurance degree, i.e., Associate in claims (AIC) preferred.
• Proficient in Microsoft products: Microsoft Word, Excel, and PowerPoint.

Compensation & Benefits

The base salary offered for the successful candidate will be based on compensable factors such as job‑relevant education, job‑relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include comprehensive health care coverage, a 401(k) plan, and tuition reimbursement.

Equal Opportunity Employer

Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard.