Commercial Program Lead

The Farmer's Dog; New York (NY); On-site; USD 200,000 - 210,000; Full time

Benefits offered by this job

Dog-friendly office in SoHo

Comprehensive Healthcare, Dental, and Vision

12 week paid parental leave

Flexible PTO

Discounted fresh food for your pup

Job summary

The Farmer's Dog in New York is seeking a Commercial Program Lead to oversee the commercialization of products within our dynamic Commercial team. This role will ensure that projects are executed correctly and on time while facilitating collaboration across functions.

The ideal candidate will have a strong background in go-to-market execution, with at least 8 years of relevant experience. We offer a dog-friendly office and a competitive benefits package.

Qualifications

• At least 8 years of relevant experience in go-to-market execution or commercial operations.
• Proven track record of managing multi-stakeholder projects on time.
• Ability to operate in ambiguity and make the path visible for others.

Responsibilities

• Lead go-to-market timeline and milestone management for projects.
• Act as the single source of truth on project status.
• Build accountability structures across teams for alignment.

Skills

go-to-market execution

commercial operations

communication

project management

detail-oriented

Job description

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

What We Stand For and Where You’ll Come In

The Farmer’s Dog is looking for a Commercial Program Lead to sit at the heart of our Commercial team, reporting into the Director of Portfolio Management. This is a first‑of‑its‑kind role at TFD, built around a clear, urgent need. As our go‑to‑market work spans more functions and moves faster, we need someone who keeps the right people aligned, timelines honest, and accountability shared. You will be the connective tissue across all cross‑functional teams required to commercialize products: Innovation, Commercial, Brand, Customer Care, Operations, and Finance, ensuring commercial plans don’t just get made, they get executed, correctly and on time.

How You’ll Make An Impact

• Lead master go‑to‑market timeline & milestone management for commercialization projects from planning through launch.
• Be the single source of truth on project status — who owns what, by when — and surface gaps, conflicts, and risks before they become problems.
• Build accountability structures across cross‑functional teams that keep everyone aligned and moving without adding unnecessary overhead.
• Run working sessions that drive decisions: right people, clear outcomes, owned follow‑ups.
• Keep leadership informed with accurate, timely updates on status, risks, and the trade‑offs that need their attention.
• Partner with Commercial leads to sequence priorities and translate goals into executable, trackable plans.
• Own the Stage Gate process — work with project owner to prepare projects for review, sequence them into the right monthly meetings, and keep them on track.

We’re Excited About You Because

• You have at least 8 years of relevant experience in go‑to‑market execution, commercial operations.
• You have a proven track record of keeping complex, multi‑stakeholder go‑to‑market work on time.
• You treat timeline gaps and communication breakdowns as your problem to fix, not someone else’s.
• You’re known for your follow up and your ability to follow through; people feel more supported than chased.
• You can read a room, understand competing priorities, and still drive to clarity and a concrete next step.
• You don’t need a perfectly scoped brief to get started, you can operate in ambiguity and make the path visible for others.
• You know how to leverage technology and AI to build lightweight tools, templates, and workflows that make status tracking, dependency management, and follow‑up more seamless.
• You’ve worked in or closely alongside brand, operations, or commercial functions and understand how products and campaigns actually come to life.
• You’re skilled at making complex dependencies legible, in a doc, a deck, or a Slack message, for any audience.
• You absorb complexity and distill it into clear, actionable terms that drive decisions and move teams forward.
• You are detail‑oriented and proactive, thrive as a self‑starter, and excel at keeping multiple workstreams moving simultaneously.

Office Guidelines

We are an in‑office culture, made of in‑office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement. We ask all team members to be in office 4‑5 days a week to build a collaborative and invested environment to foster our unique in‑person culture we are proud to have. This office policy is subject to change at company discretion.

A Few of Our Best Benefits

• Dog‑friendly office in SoHo
• Market‑competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO
• Discounted fresh food for your pup

Equal Employment Opportunity Statement

The Farmer’s Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.

Reasonable Accommodations

TFD complies with applicable federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail].

We’re Here to Help

We’re happy to answer any questions you may have about the position or our hiring process - please reach out at [e-mail].

NYC Pay Range

$200,000 - $210,000 USD