Commercial Production Specialist

Eastern Bank Careers; Wakefield (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Eastern Bank seeks a Loan Production Specialist II to support end-to-end business and commercial loan production, from due diligence through post-closing administration. You will help ensure accuracy, compliance, and efficiency across loan documentation, funding, and system workflows.

This role requires strong analytical and communication skills, knowledge of LaserPro and nCino, and the ability to work independently in a fast-paced environment. Prior commercial lending experience is preferred.

Qualifications

• 2-8+ years of experience in loan production, commercial lending, or financial services.

Responsibilities

• Conduct due diligence for business and commercial loan requests.

Skills

Loan documentation

Funding procedures

System workflows

MS Office

Analytical skills

Communication

Independent work

Education

High school diploma

Associate degree

Bachelor’s degree

Tools

nCino

LaserPro

Core banking systems

Job description

The posted salary range reflects Eastern's expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

The Loan Production Specialist II supports the end-to-end process of business and commercial loan production, from due diligence through post-closing administration. This role ensures accuracy, compliance, and efficiency across loan documentation, funding, and system workflows. Responsibilities and required expertise increase with grade level, reflecting greater proficiency, leadership, and subject-matter expertise

Core Responsibilities

Conduct due diligence for business and commercial loan requests.

Fulfill testing and QA activities pertaining to manual rate changes, insurance administration and Participation transaction flows.

Track, monitor, and **escalate** exceptions pertaining to the commercial loan administrative programs.

Assist with project, audit, and research related projects pertaining to the Commercial loans.

Specialized Focus Areas

Perform document quality assurance prior to loan boarding.

Handle complex Participation and Syndication loan originations, ensuring processing and documentation are completed timely and accurately.

Provide Commercial and Business Banking loan documentation expertise for QA activities and/or LaserPro documentation production.

Critical Processing Validations

Ensure insurance requirements and coverage are appropriately met for applicable collateral or conditions (e.g., dwelling, flood, all-asset coverage).

Ensure collateral records and tracking are accurately documented.

Ensure loan terms and conditions are satisfied prior to disbursement.

Serve as a cross-trained team member supporting collaborative workflow and production management.

Maintain strong quality control and regulatory adherence.

Qualifications

High school diploma or equivalent required; Associate's or Bachelor's degree preferred.

2-8+ years of experience in loan production, commercial lending, or financial services, commensurate with grade level.

Strong understanding of commercial loan documentation, funding procedures, and system workflows (e.g., nCino, core banking systems, LaserPro).

Proficiency in loan origination platforms and Microsoft Office Suite.

Excellent analytical, organizational, and communication skills.

Ability to work independently and collaboratively in a fast-paced environment.

Job Info

• Job Identification 4458
• Job Category Business Operations
• Posting Date 09/25/2026, 02:48 PM
• Degree Level High School Graduate
• Job Schedule Full time